Our service plans tailored to your needs
Different realities, tailored solutions
Whether you choose to manage your billing independently or entrust it to our experts, our plans adapt to your practice to provide an effective solution, day after day.
Our service plans tailored to your needs
Different realities, tailored solutions
Whether you choose to manage your billing independently or entrust it to our experts, our plans adapt to your practice to provide an effective solution, day after day.
Our service plans tailored to your needs
Different realities, tailored solutions
Whether you choose to manage your billing independently or entrust it to our experts, our plans adapt to your practice to provide an effective solution, day after day.
Our service plans tailored to your needs
Different realities, tailored solutions
Whether you choose to manage your billing independently or entrust it to our experts, our plans adapt to your practice to provide an effective solution, day after day.
Choose your plan
Choose the solution that fits your needs.
SaaS Licence
Solo
$99
per month, per physician
Stay 100% independent by billing your own services with our secure web-based medical billing software.
Service
Elite
$249
per month, per physician
Enter your data and our experts take care of the rest. Dedicated support, guidance, and rigorous RAMQ follow-up to ensure nothing is missed.
STARTING AT
Most popular
Service
Agency
STARTING AT
$398
per month, per physician
depending on your specialty and practice
Delegate your billing with complete peace of mind. Our team provides turnkey management, from data entry to processing account statements. Benefit from expert guidance and support at every step. The most comprehensive plan on the market.
Service
Custom
Tailored to your practice and needs
You choose your level of involvement and our team steps in whenever you need us. Together, we build a flexible, scalable plan that adapts to the way you practice.
SaaS Licence
Solo
$99
per month, per physician
Service
Elite
$249
per month, per physician
Most popular
Service
Agency
STARTING AT
$398
per month, per physician
depending on your specialty and practice
Service
Custom
Tailored to your practice and needs
You choose your level of involvement and our team steps in whenever you need us. Together, we build a flexible, scalable plan that adapts to the way you practice.
Your plan’s features at a glance
Compare your options to choose the ideal plan.
Solo
Elite
Agency
Real-time performance and control
Secure web-based platform
- Interactive dashboard with key indicators available 24/7
- Intelligent alerts and automated notifications
- Preview of amounts receivable
- Automated ceiling calculations
- Complete history of patients and billed acts
- Synchronization with all technological tools
Everything is in place to speed up your data entry
Fast, automated data entry
- Billing schedule for acts, hourly rates and blended payment
- Customizable templates for fee codes and recurring patients
- Shortcuts and automatic additions
- Checklists and keyboard shortcuts adapted to your specialty
- Directory of referring professionals
- Automation of billing packages (number of patients seen, etc.)
- Integration with your EMR and mobile app
- Data import module
A sophisticated business rules engine for compliant billing right the first time
Built-in validation and compliance
- Real-time validation of Health Insurance Numbers (NAM) with RAMQ
- Automatic detection of entry errors
- Transfer of up-to-date patient data from the EMR to FACNET
Everything you need to measure performance and follow up on the status of your billing in real time
Reports, dashboard and analytics
- Business intelligence modules
- Built-in reports and dashboards
- Patient registration status
- Follow-up on account statements and payments received
Integrated collaboration tool with your billing advisor.
Built-in messaging and collaboration
FACNET includes a collaborative messaging feature that makes it easy to communicate directly with your billing advisor within your work environment.
- Centralized communication
- Messaging integrated into FACNET’s web application
- Also available through the mobile app
- Add notes for your advisor directly in the Smart Castonguette
- History of communications available at all times
- Simplified collaboration
- Quick exchanges with your billing advisor
- Communication related to records or specific situations
- Ability to ask questions directly related to your billing
Intelligent synchronization with your EMR for optimized medical billing
Smart Castonguette (EMR integration) *
- Automated clinical data processing
- Secure transfer of information from the EMR to FACNET
- Automatic conversion of data into billing items
- Reduced data entry requirements
___________________________________________
- Optimized integration
- Compatible with partner EMRs (Myle, KinLogix, Omnimed and Ofys)
- Structured synchronization of essential data
Included in the Agency plan. Available as an option for the Elite and Solo plans.
Automatic synchronization of RAMQ patient registrations for compliant, optimized medical billing.
Synchronization with patient registrations
A patient’s RAMQ registration is automatically synchronized with your billing. Relevant information, including vulnerability codes where applicable, is taken into account to suggest the appropriate medical acts.
- Intelligent synchronization
- Automatic synchronization between RAMQ registration, the patient record and the FACNET software
- Real-time updates of relevant information
- Instant access to registration data
________________________________________
- Optimized medical billing
- Consideration of vulnerability codes, where applicable
- Automatic suggestion of the appropriate medical acts
- Simplified patient registration with RAMQ
________________________________________
- Simplified management
- Synchronization with the FACNET billing system
- Fast management of changes and updates
- Reduced risk of errors and non-compliance
FACNET automatically integrates RAMQ updates, agreements and changes to ensure compliant, up-to-date billing without any action required on your part.
Data hosted in Canada, with TGV and SOC 2 certifications.
Security and privacy
Your data is hosted locally and protected according to the highest security standards, including TGV and SOC 2 certifications.
- Secure hosting
- Data hosted in Canada
- Secure infrastructure continuously monitored
- Automatic backups and system redundancy
________________________________________
- Certified compliance
- TGV certification
- SOC 2 certification
- Rigorous controls for data security, privacy and data integrity
________________________________________
- Protection of medical information
- Data encryption
- Controlled access and secure authentication
- Compliance with applicable legal and regulatory requirements
Access the group management module details to discover its full features.
The camera captures it for you.
Smart scanning
- Automatic scanning of Health Insurance Numbers (single or multiple) without manual entry
- Automatic creation of a patient record from a scan
- Scan a list of patients or appointments in just a few clicks
The mobile app adapts to your practice.
Simplified billing
- Customization of frequently used medical acts
- Quick access to your saved medical acts and templates
- Upload documents directly from your device
Integrated collaboration tool with your billing advisor.
Messagerie et collaboration intégrées
FACNET includes a collaborative messaging feature that makes it easy to communicate directly with your billing advisor within your work environment.
- Centralized communication
- Messaging integrated into FACNET’s web application
- Also available through the mobile app
- Add notes for your advisor directly in the Smart Castonguette
- History of communications available at all times
- Simplified collaboration
- Quick exchanges with your billing advisor
- Communication related to records or specific situations
- Ability to ask questions directly related to your billing
FACNET automatically integrates RAMQ updates, agreements and changes to ensure compliant, up-to-date billing without any action required on your part.
Data hosted in Canada, with TGV and SOC 2 certifications.
Security and privacy
Your data is hosted locally and protected according to the highest security standards, including TGV and SOC 2 certifications.
- Secure hosting
- Data hosted in Canada
- Secure infrastructure continuously monitored
- Automatic backups and system redundancy
________________________________________
- Certified compliance
- TGV certification
- SOC 2 certification
- Rigorous controls for data security, privacy and data integrity
________________________________________
- Protection of medical information
- Data encryption
- Controlled access and secure authentication
- Compliance with applicable legal and regulatory requirements
Choose your level of independence: enter your data yourself or let our billing experts handle everything.
Data entry
Management of RAMQ billing data entry and processing varies depending on the plan selected. You can be fully independent or entrust this step to our team.
🔹 Solo Plan – Complete independence
• You enter your data in the platform
• Data entry validation by the software
• Basic optimization of your billing
________________________________________
🔹 Elite Plan – Guided independence
• You enter the data
• Data entry validation by the software
• Support from our team
• Management of account statements and corrections by our team
• Intermediate optimization of your billing
________________________________________
🔹 Agency Plan – Full-service management
• Data entry completed by our experts
• Data entry validation by the software and our experts before submission to RAMQ
• Support from our team
• Gestion des états de compte et corrections par notre équipe
• Maximum optimization of your billing
________________________________________
🔹 Simplified integration
• Option to integrate with your EMR (included in the Agency plan)
• Data import module
• Structured process compliant with RAMQ requirements
"
Optimal billing of various packages (on-call coverage, department head duties, etc.) to avoid omissions and maximize your revenue.
Billing for various packages
Solo: The system facilitates the automatic entry of certain packages, where possible.
Elite: The system facilitates the automatic entry of certain packages, where possible. Your advisor guides you on the packages you are entitled to and explains how to enter them into the system.
Agency: Full-service management. FACNET enters all packages you are entitled to and optimizes their billing (on-call coverage, department head duties, AMP and others). Nothing to think about on your end — no omissions; everything you are entitled to is billed.
We collect, scan, and securely retain your documents in our cloud infrastructure for 5 years.
Scanning and retention of documents
We collect, scan and store your billing-related documents, before and after data entry, in a secure environment.
________________________________________
🔹 Receipt and scanning
• Receipt of your billing documents in paper or digital format
• File uploads integrated into the technology solutions
• Secure scanning of paper documents
• Integration of files into your electronic record
________________________________________
🔹 Secure retention
• Secure cloud-based storage
• Structured, centralized archiving
• Document retention for at least five years
________________________________________
🔹 Access and organization
• Quick access to documents related to a claim
• Simplified management of your supporting documents
• Controlled, secure access
Rigorous validation and continuous optimization before transmission to RAMQ.
Data validation before submission to RAMQ
Before any transmission to RAMQ, your billing is validated to ensure compliance, accuracy and optimization of the amounts claimed.
________________________________________
🔹 Automated validation powered by the software’s intelligence
• Data verification before submission
• Detection of inconsistencies and potential errors
• Application of current rules and parameters
________________________________________
🔹 Expert validation (Agency Plan)
• Complete review by our specialists
• Thorough verification in addition to automated controls
• Optimal validation before transmission
________________________________________
🔹 Optimization and follow-up
• Personalized follow-up on missing information
• Advice to optimize billing in full compliance
• Forwarding of hourly-rate payment claims and blended-payment claims to the authorized signatory
Personalized follow-up on corrections and account statements by your advisor.
Corrections & personalized follow-up – Account statements
We provide rigorous follow-up on corrections and adjustments to maintain compliant, complete and optimized medical billing. A specialist with expertise in your area of practice is assigned to you.
________________________________________
🔹 Analysis of denials
• Analysis of denials appearing on account statements
• Reconciliation of error reports
• Identification of causes and required corrective actions
________________________________________
🔹 Corrections and adjustments
• Correction of detected errors
• Adjustments compliant with RAMQ requirements
• Updating of claims as needed
________________________________________
🔹 Advocacy and follow-up
• Contesting illegitimate payment denials
• Follow-up on account statements
• Clear explanations of the corrections made
Intelligent module with automatic code suggestions
Optimization of your billing
The FACNET platform includes an intelligent system that analyzes the billing context to suggest appropriate codes and automatically optimize your claims.
________________________________________
🔹 Integrated contextual intelligence
• Analysis of entered data (patient, medical act, clinical context)
• Automatic suggestion of relevant codes
• Intelligent matching of medical acts, diagnoses and RAMQ registrations
• Consideration of the specific aspects related to your specialty
________________________________________
🔹 Proactive optimization
• Identification of potentially applicable medical acts
• Reduction in missed billing opportunities
• Continuous improvement based on your practice patterns
________________________________________
🔹 Expert validation – Agency Plan
In addition to the intelligent system, the Agency Plan includes a cross-check by a billing expert.
• Review of the codes suggested by the system
• Strategic adjustments based on your practice profile
• Thorough verification of RAMQ compliance
• Additional optimization of claims before transmission
Real-time visibility of RAMQ registrations and vulnerability codes affecting your billing
Simplified patient roster management
The patient roster management module allows you to view and validate, in real time, RAMQ registrations associated with your patients, including vulnerability codes that directly affect billing.
________________________________________
🔹 Synchronization with RAMQ
• Automatic updating of patient registrations
• Validation of the registration’s active status
• Synchronization of relevant information
________________________________________
🔹 Vulnerability management
• Identification of applicable vulnerability codes
• View of statuses affecting rates
• Better alignment between the patient profile and billed medical acts
________________________________________
🔹 Impact on billing
• Reduction of errors related to incorrect statuses
• Compliant billing based on the patient’s profile
________________________________________
🔹 Expert validation – Agency Plan
As part of the Agency Plan, FACNET ensures that billing properly matches the patient’s registration status based on your billing.
• Verification of consistency between RAMQ registration and billed medical acts
• Identification of potential discrepancies
• Follow-up with administrative staff when required
A medical billing expert assigned to your account to support you.
Dedicated specialized advisor
A medical billing expert dedicated to your practice for personalized support that evolves with your needs.
Included:
- Specialized advisor assigned to your account
- Initial training tailored to your situation
- Optimization advice based on changes in your situation
We analyze situations, make the required adjustments, and handle the necessary communications with RAMQ in collaboration with your team.
Proactive management of communications with RAMQ
We analyze complex situations, make the necessary adjustments, and handle communications with RAMQ in collaboration with your team.
- Follow-up on special requests
- Coordination of administrative procedures
- Proactive intervention when required
Our experts analyze RAMQ changes and clearly explain their impact on your billing.
Analysis and interpretation of RAMQ updates
Our experts analyze regulatory changes and clearly explain their impact on your billing.
- Interpretation of new agreements
- Strategic adjustments based on your profile
- Plain-language explanation of complex changes
Schedule personalized meetings with your advisor by phone, videoconference, or in person, depending on your situation.
Personalized strategic meetings
Meetings tailored to your situation to optimize your practice.
- By videoconference, phone, or in person
- Periodic review of your billing
- Strategic discussion about your billing and key career milestones
Follow up on your billing progress and access reports tailored to your needs.
Dashboard & custom reports
Follow up on your billing progress year after year.
Inclus :
- Custom reports
- Integrated reports
- Comparative follow-up by period
All the official documents you need to simplify your tax filing.
Tax documents
We provide all the documents you need for your income tax return.
Inclus :
- Tax documents
- Detailed annual summaries
Billed individually based on the number of claims processed.
Billed individually based on the number of claims processed.
Billed individually based on the number of claims processed.
Fast online or phone support, always included.
Technical support
Fast, accessible technical support to ensure the continuity of your operations.
Inclus :
- Online or phone assistance
- Support in the event of a technical issue
- Direct line to your billing advisor
- Support always included, regardless of the plan
Resources are available at all times to support your autonomy.
Training tailored to your practice and service plan to ensure effective onboarding to the platform.
Personalized training
Everything you need to be fully independent.
Inclus :
- Initial online training
- Personalized support based on the selected plan
- Checklists and guides integrated into the software
- Training videos available at all times
Financial management solution for groups and clinics
Choose the level of support you need — it’s simple!
Group Management
Easily configure revenue distribution rules based on the agreements specific to each physician in the group.
Management of agreements and rules by physician
Flexible configuration of distribution rules based on group agreements.
Included:
- Customizable rules module for each physician
- Distribution by percentage, fixed amount, or hybrid model
- Configuration based on the clinic’s internal agreements
- Setup guided by our experts based on your structure
Access a consolidated view of billing and revenue generated by all physicians in the group.
Group-wide visibility of billing
Access to a consolidated view of your group’s financial activity.
Included:
- Overall billing dashboard
- Visualization of revenue by physician
- Follow-up of medical act volumes and billed amounts
- Benchmarking analysis between group members
Track the financial performance of your clinic or medical group with clear indicators and reports.
Financial overview and revenue tracking
Track the financial performance of your clinic or medical group.
Included:
- Projected financial statement
- Ongoing financial follow-up
- Analysis of generated revenue
- Structured data for internal management
Control access to data and features based on user roles within the clinic.
Access rights management
Secure access control to information based on roles within the clinic.
Included:
- Management of user roles and permissions
- Differentiated access for physicians, managers, and administrative staff
- Protection and confidentiality of financial data
Structure and manage the financial agreements and terms specific to your practice group.
Practice plan management
Configuration and management of practice plans to accurately reflect the group’s financial agreements.
Included:
- Configuration of rules specific to your practice plan
- Adaptation based on the group or clinic structure
- Adjustments possible as internal agreements evolve
- Structured follow-up of applicable financial parameters
Distribute revenue according to the financial rules established by your group.
Distribution according to your pool rules
Revenue distribution according to the sharing rules defined in your financial pool.
Included:
- Distribution based on group agreements
- Application of established sharing rules
- Automated calculation of amounts to be distributed
- Transparency in revenue distribution
Plan and follow up on the budgets and expenses of your clinic or medical group.
Management of annual budgets and expenses
Structured follow-up of budgets and expenses to ensure clear, predictable financial management.
Included:
- Annual budget planning
- Follow-up on operating expenses
- Visualization of budget trends
- Support for the group’s financial management
Manage the collection of contributions and financial transfers between group members.
Collection of physicians’ contributions
Comprehensive management of physicians’ financial contributions and related transfers to ensure efficient administration of group funds.
Included:
- Calculation of contributions based on group rules
- Follow-up on amounts due and received
- Coordination of members’ payments
- Financial transfers between accounts (Pay Master)
- Distribution and adjustment of amounts when needed
Ensure complete, structured bookkeeping for your medical group.
Full bookkeeping
Comprehensive bookkeeping service for rigorous, compliant financial management.
Included:
- Recording of financial transactions
- Tracking of revenue and expenses
- Preparation of accounting information
- Structured data for financial management and accounting
SaaS Licence
Solo
$99
per month, per physician
Stay 100% independent by billing your own services with our secure web-based medical billing software.
Service
Elite
$249
per month, per physician
Enter your data and our experts take care of the rest. Dedicated support, guidance, and rigorous RAMQ follow-up to ensure nothing is missed.
STARTING AT
Most popular
Service
Agency
STARTING AT
$398
per month, per physician
depending on your specialty and practice
Delegate your billing with complete peace of mind. Our team provides turnkey management, from data entry to processing account statements. Benefit from expert guidance and support at every step. The most comprehensive plan on the market.
Service
Custom
Tailored to your practice and needs
You choose your level of involvement and our team steps in whenever you need us. Together, we build a flexible, scalable plan that adapts to the way you practice.
SaaS Licence
Solo
$99
per month, per physician
Service
Elite
$249
per month, per physician
Most popular
Service
Agency
STARTING AT
$398
per month, per physician
depending on your specialty and practice
Service
Custom
Tailored to your practice and needs
You choose your level of involvement and our team steps in whenever you need us. Together, we build a flexible, scalable plan that adapts to the way you practice.
Your plan’s features at a glance
Compare your options to choose the ideal plan.
Solo
Elite
Agency
Real-time performance and control
Secure web-based platform
- Interactive dashboard with key indicators available 24/7
- Intelligent alerts and automated notifications
- Preview of amounts receivable
- Automated ceiling calculations
- Complete history of patients and billed acts
- Synchronization with all technological tools
Everything is in place to speed up your data entry
Fast, automated data entry
- Billing schedule for acts, hourly rates and blended payment
- Customizable templates for fee codes and recurring patients
- Shortcuts and automatic additions
- Checklists and keyboard shortcuts adapted to your specialty
- Directory of referring professionals
- Automation of billing packages (number of patients seen, etc.)
- Integration with your EMR and mobile app
- Data import module
A sophisticated business rules engine for compliant billing right the first time
Built-in validation and compliance
- Real-time validation of Health Insurance Numbers (NAM) with RAMQ
- Automatic detection of entry errors
- Transfer of up-to-date patient data from the EMR to FACNET
Everything you need to measure performance and follow up on the status of your billing in real time
Reports, dashboard and analytics
- Business intelligence modules
- Built-in reports and dashboards
- Patient registration status
- Follow-up on account statements and payments received
Integrated collaboration tool with your billing advisor.
Built-in messaging and collaboration
FACNET includes a collaborative messaging feature that makes it easy to communicate directly with your billing advisor within your work environment.
- Centralized communication
- Messaging integrated into FACNET’s web application
- Also available through the mobile app
- Add notes for your advisor directly in the Smart Castonguette
- History of communications available at all times
- Simplified collaboration
- Quick exchanges with your billing advisor
- Communication related to records or specific situations
- Ability to ask questions directly related to your billing
Intelligent synchronization with your EMR for optimized medical billing
Smart Castonguette (EMR integration) *
- Automated clinical data processing
- Secure transfer of information from the EMR to FACNET
- Automatic conversion of data into billing items
- Reduced data entry requirements
___________________________________________
- Optimized integration
- Compatible with partner EMRs (Myle, KinLogix, Omnimed and Ofys)
- Structured synchronization of essential data
Included in the Agency plan. Available as an option for the Elite and Solo plans.
Automatic synchronization of RAMQ patient registrations for compliant, optimized medical billing.
Synchronization with patient registrations
A patient’s RAMQ registration is automatically synchronized with your billing. Relevant information, including vulnerability codes where applicable, is taken into account to suggest the appropriate medical acts.
- Intelligent synchronization
- Automatic synchronization between RAMQ registration, the patient record and the FACNET software
- Real-time updates of relevant information
- Instant access to registration data
________________________________________
- Optimized medical billing
- Consideration of vulnerability codes, where applicable
- Automatic suggestion of the appropriate medical acts
- Simplified patient registration with RAMQ
________________________________________
- Simplified management
- Synchronization with the FACNET billing system
- Fast management of changes and updates
- Reduced risk of errors and non-compliance
FACNET automatically integrates RAMQ updates, agreements and changes to ensure compliant, up-to-date billing without any action required on your part.
Data hosted in Canada, with TGV and SOC 2 certifications.
Security and privacy
Your data is hosted locally and protected according to the highest security standards, including TGV and SOC 2 certifications.
- Secure hosting
- Data hosted in Canada
- Secure infrastructure continuously monitored
- Automatic backups and system redundancy
________________________________________
- Certified compliance
- TGV certification
- SOC 2 certification
- Rigorous controls for data security, privacy and data integrity
________________________________________
- Protection of medical information
- Data encryption
- Controlled access and secure authentication
- Compliance with applicable legal and regulatory requirements
Access the group management module details to discover its full features.
The camera captures it for you.
Smart scanning
- Automatic scanning of Health Insurance Numbers (single or multiple) without manual entry
- Automatic creation of a patient record from a scan
- Scan a list of patients or appointments in just a few clicks
The mobile app adapts to your practice.
Simplified billing
- Customization of frequently used medical acts
- Quick access to your saved medical acts and templates
- Upload documents directly from your device
Integrated collaboration tool with your billing advisor.
Messagerie et collaboration intégrées
FACNET includes a collaborative messaging feature that makes it easy to communicate directly with your billing advisor within your work environment.
- Centralized communication
- Messaging integrated into FACNET’s web application
- Also available through the mobile app
- Add notes for your advisor directly in the Smart Castonguette
- History of communications available at all times
- Simplified collaboration
- Quick exchanges with your billing advisor
- Communication related to records or specific situations
- Ability to ask questions directly related to your billing
FACNET automatically integrates RAMQ updates, agreements and changes to ensure compliant, up-to-date billing without any action required on your part.
Data hosted in Canada, with TGV and SOC 2 certifications.
Security and privacy
Your data is hosted locally and protected according to the highest security standards, including TGV and SOC 2 certifications.
- Secure hosting
- Data hosted in Canada
- Secure infrastructure continuously monitored
- Automatic backups and system redundancy
________________________________________
- Certified compliance
- TGV certification
- SOC 2 certification
- Rigorous controls for data security, privacy and data integrity
________________________________________
- Protection of medical information
- Data encryption
- Controlled access and secure authentication
- Compliance with applicable legal and regulatory requirements
Choose your level of independence: enter your data yourself or let our billing experts handle everything.
Data entry
Management of RAMQ billing data entry and processing varies depending on the plan selected. You can be fully independent or entrust this step to our team.
🔹 Solo Plan – Complete independence
• You enter your data in the platform
• Data entry validation by the software
• Basic optimization of your billing
________________________________________
🔹 Elite Plan – Guided independence
• You enter the data
• Data entry validation by the software
• Support from our team
• Management of account statements and corrections by our team
• Intermediate optimization of your billing
________________________________________
🔹 Agency Plan – Full-service management
• Data entry completed by our experts
• Data entry validation by the software and our experts before submission to RAMQ
• Support from our team
• Gestion des états de compte et corrections par notre équipe
• Maximum optimization of your billing
________________________________________
🔹 Simplified integration
• Option to integrate with your EMR (included in the Agency plan)
• Data import module
• Structured process compliant with RAMQ requirements
"
Optimal billing of various packages (on-call coverage, department head duties, etc.) to avoid omissions and maximize your revenue.
Billing for various packages
Solo: The system facilitates the automatic entry of certain packages, where possible.
Elite: The system facilitates the automatic entry of certain packages, where possible. Your advisor guides you on the packages you are entitled to and explains how to enter them into the system.
Agency: Full-service management. FACNET enters all packages you are entitled to and optimizes their billing (on-call coverage, department head duties, AMP and others). Nothing to think about on your end — no omissions; everything you are entitled to is billed.
We collect, scan, and securely retain your documents in our cloud infrastructure for 5 years.
Scanning and retention of documents
We collect, scan and store your billing-related documents, before and after data entry, in a secure environment.
________________________________________
🔹 Receipt and scanning
• Receipt of your billing documents in paper or digital format
• File uploads integrated into the technology solutions
• Secure scanning of paper documents
• Integration of files into your electronic record
________________________________________
🔹 Secure retention
• Secure cloud-based storage
• Structured, centralized archiving
• Document retention for at least five years
________________________________________
🔹 Access and organization
• Quick access to documents related to a claim
• Simplified management of your supporting documents
• Controlled, secure access
Rigorous validation and continuous optimization before transmission to RAMQ.
Data validation before submission to RAMQ
Before any transmission to RAMQ, your billing is validated to ensure compliance, accuracy and optimization of the amounts claimed.
________________________________________
🔹 Automated validation powered by the software’s intelligence
• Data verification before submission
• Detection of inconsistencies and potential errors
• Application of current rules and parameters
________________________________________
🔹 Expert validation (Agency Plan)
• Complete review by our specialists
• Thorough verification in addition to automated controls
• Optimal validation before transmission
________________________________________
🔹 Optimization and follow-up
• Personalized follow-up on missing information
• Advice to optimize billing in full compliance
• Forwarding of hourly-rate payment claims and blended-payment claims to the authorized signatory
Personalized follow-up on corrections and account statements by your advisor.
Corrections & personalized follow-up – Account statements
We provide rigorous follow-up on corrections and adjustments to maintain compliant, complete and optimized medical billing. A specialist with expertise in your area of practice is assigned to you.
________________________________________
🔹 Analysis of denials
• Analysis of denials appearing on account statements
• Reconciliation of error reports
• Identification of causes and required corrective actions
________________________________________
🔹 Corrections and adjustments
• Correction of detected errors
• Adjustments compliant with RAMQ requirements
• Updating of claims as needed
________________________________________
🔹 Advocacy and follow-up
• Contesting illegitimate payment denials
• Follow-up on account statements
• Clear explanations of the corrections made
Intelligent module with automatic code suggestions
Optimization of your billing
The FACNET platform includes an intelligent system that analyzes the billing context to suggest appropriate codes and automatically optimize your claims.
________________________________________
🔹 Integrated contextual intelligence
• Analysis of entered data (patient, medical act, clinical context)
• Automatic suggestion of relevant codes
• Intelligent matching of medical acts, diagnoses and RAMQ registrations
• Consideration of the specific aspects related to your specialty
________________________________________
🔹 Proactive optimization
• Identification of potentially applicable medical acts
• Reduction in missed billing opportunities
• Continuous improvement based on your practice patterns
________________________________________
🔹 Expert validation – Agency Plan
In addition to the intelligent system, the Agency Plan includes a cross-check by a billing expert.
• Review of the codes suggested by the system
• Strategic adjustments based on your practice profile
• Thorough verification of RAMQ compliance
• Additional optimization of claims before transmission
Real-time visibility of RAMQ registrations and vulnerability codes affecting your billing
Simplified patient roster management
The patient roster management module allows you to view and validate, in real time, RAMQ registrations associated with your patients, including vulnerability codes that directly affect billing.
________________________________________
🔹 Synchronization with RAMQ
• Automatic updating of patient registrations
• Validation of the registration’s active status
• Synchronization of relevant information
________________________________________
🔹 Vulnerability management
• Identification of applicable vulnerability codes
• View of statuses affecting rates
• Better alignment between the patient profile and billed medical acts
________________________________________
🔹 Impact on billing
• Reduction of errors related to incorrect statuses
• Compliant billing based on the patient’s profile
________________________________________
🔹 Expert validation – Agency Plan
As part of the Agency Plan, FACNET ensures that billing properly matches the patient’s registration status based on your billing.
• Verification of consistency between RAMQ registration and billed medical acts
• Identification of potential discrepancies
• Follow-up with administrative staff when required
A medical billing expert assigned to your account to support you.
Dedicated specialized advisor
A medical billing expert dedicated to your practice for personalized support that evolves with your needs.
Included:
- Specialized advisor assigned to your account
- Initial training tailored to your situation
- Optimization advice based on changes in your situation
We analyze situations, make the required adjustments, and handle the necessary communications with RAMQ in collaboration with your team.
Proactive management of communications with RAMQ
We analyze complex situations, make the necessary adjustments, and handle communications with RAMQ in collaboration with your team.
- Follow-up on special requests
- Coordination of administrative procedures
- Proactive intervention when required
Our experts analyze RAMQ changes and clearly explain their impact on your billing.
Analysis and interpretation of RAMQ updates
Our experts analyze regulatory changes and clearly explain their impact on your billing.
- Interpretation of new agreements
- Strategic adjustments based on your profile
- Plain-language explanation of complex changes
Schedule personalized meetings with your advisor by phone, videoconference, or in person, depending on your situation.
Personalized strategic meetings
Meetings tailored to your situation to optimize your practice.
- By videoconference, phone, or in person
- Periodic review of your billing
- Strategic discussion about your billing and key career milestones
Follow up on your billing progress and access reports tailored to your needs.
Dashboard & custom reports
Follow up on your billing progress year after year.
Inclus :
- Custom reports
- Integrated reports
- Comparative follow-up by period
All the official documents you need to simplify your tax filing.
Tax documents
We provide all the documents you need for your income tax return.
Inclus :
- Tax documents
- Detailed annual summaries
Billed individually based on the number of claims processed.
Billed individually based on the number of claims processed.
Billed individually based on the number of claims processed.
Fast online or phone support, always included.
Technical support
Fast, accessible technical support to ensure the continuity of your operations.
Inclus :
- Online or phone assistance
- Support in the event of a technical issue
- Direct line to your billing advisor
- Support always included, regardless of the plan
Resources are available at all times to support your autonomy.
Training tailored to your practice and service plan to ensure effective onboarding to the platform.
Personalized training
Everything you need to be fully independent.
Inclus :
- Initial online training
- Personalized support based on the selected plan
- Checklists and guides integrated into the software
- Training videos available at all times
SaaS Licence
Solo
$99
per month, per physician
Stay 100% independent by billing your own services with our secure web-based medical billing software.
Service
Elite
$249
per month, per physician
Enter your data and our experts take care of the rest. Dedicated support, guidance, and rigorous RAMQ follow-up to ensure nothing is missed.
STARTING AT
Most popular
Service
Agency
STARTING AT
$398
per month, per physician
depending on your specialty and practice
Delegate your billing with complete peace of mind. Our team provides turnkey management, from data entry to processing account statements. Benefit from expert guidance and support at every step. The most comprehensive plan on the market.
Service
Custom
Tailored to your practice and needs
You choose your level of involvement and our team steps in whenever you need us. Together, we build a flexible, scalable plan that adapts to the way you practice.
SaaS Licence
Solo
$99
per month, per physician
Service
Elite
$249
per month, per physician
Most popular
Service
Agency
STARTING AT
$398
per month, per physician
depending on your specialty and practice
Service
Custom
Tailored to your practice and needs
You choose your level of involvement and our team steps in whenever you need us. Together, we build a flexible, scalable plan that adapts to the way you practice.
Your plan’s features at a glance
Compare your options to choose the ideal plan.
Solo
Elite
Agency
Real-time performance and control
Secure web-based platform
- Interactive dashboard with key indicators available 24/7
- Intelligent alerts and automated notifications
- Preview of amounts receivable
- Automated ceiling calculations
- Complete history of patients and billed acts
- Synchronization with all technological tools
Everything is in place to speed up your data entry
Fast, automated data entry
- Billing schedule for acts, hourly rates and blended payment
- Customizable templates for fee codes and recurring patients
- Shortcuts and automatic additions
- Checklists and keyboard shortcuts adapted to your specialty
- Directory of referring professionals
- Automation of billing packages (number of patients seen, etc.)
- Integration with your EMR and mobile app
- Data import module
A sophisticated business rules engine for compliant billing right the first time
Built-in validation and compliance
- Real-time validation of Health Insurance Numbers (NAM) with RAMQ
- Automatic detection of entry errors
- Transfer of up-to-date patient data from the EMR to FACNET
Everything you need to measure performance and follow up on the status of your billing in real time
Reports, dashboard and analytics
- Business intelligence modules
- Built-in reports and dashboards
- Patient registration status
- Follow-up on account statements and payments received
Integrated collaboration tool with your billing advisor.
Built-in messaging and collaboration
FACNET includes a collaborative messaging feature that makes it easy to communicate directly with your billing advisor within your work environment.
- Centralized communication
- Messaging integrated into FACNET’s web application
- Also available through the mobile app
- Add notes for your advisor directly in the Smart Castonguette
- History of communications available at all times
- Simplified collaboration
- Quick exchanges with your billing advisor
- Communication related to records or specific situations
- Ability to ask questions directly related to your billing
Intelligent synchronization with your EMR for optimized medical billing
Smart Castonguette (EMR integration) *
- Automated clinical data processing
- Secure transfer of information from the EMR to FACNET
- Automatic conversion of data into billing items
- Reduced data entry requirements
___________________________________________
- Optimized integration
- Compatible with partner EMRs (Myle, KinLogix, Omnimed and Ofys)
- Structured synchronization of essential data
Included in the Agency plan. Available as an option for the Elite and Solo plans.
Automatic synchronization of RAMQ patient registrations for compliant, optimized medical billing.
Synchronization with patient registrations
A patient’s RAMQ registration is automatically synchronized with your billing. Relevant information, including vulnerability codes where applicable, is taken into account to suggest the appropriate medical acts.
- Intelligent synchronization
- Automatic synchronization between RAMQ registration, the patient record and the FACNET software
- Real-time updates of relevant information
- Instant access to registration data
________________________________________
- Optimized medical billing
- Consideration of vulnerability codes, where applicable
- Automatic suggestion of the appropriate medical acts
- Simplified patient registration with RAMQ
________________________________________
- Simplified management
- Synchronization with the FACNET billing system
- Fast management of changes and updates
- Reduced risk of errors and non-compliance
FACNET automatically integrates RAMQ updates, agreements and changes to ensure compliant, up-to-date billing without any action required on your part.
Data hosted in Canada, with TGV and SOC 2 certifications.
Security and privacy
Your data is hosted locally and protected according to the highest security standards, including TGV and SOC 2 certifications.
- Secure hosting
- Data hosted in Canada
- Secure infrastructure continuously monitored
- Automatic backups and system redundancy
________________________________________
- Certified compliance
- TGV certification
- SOC 2 certification
- Rigorous controls for data security, privacy and data integrity
________________________________________
- Protection of medical information
- Data encryption
- Controlled access and secure authentication
- Compliance with applicable legal and regulatory requirements
Access the group management module details to discover its full features.
The camera captures it for you.
Smart scanning
- Automatic scanning of Health Insurance Numbers (single or multiple) without manual entry
- Automatic creation of a patient record from a scan
- Scan a list of patients or appointments in just a few clicks
The mobile app adapts to your practice.
Simplified billing
- Customization of frequently used medical acts
- Quick access to your saved medical acts and templates
- Upload documents directly from your device
Integrated collaboration tool with your billing advisor.
Messagerie et collaboration intégrées
FACNET includes a collaborative messaging feature that makes it easy to communicate directly with your billing advisor within your work environment.
- Centralized communication
- Messaging integrated into FACNET’s web application
- Also available through the mobile app
- Add notes for your advisor directly in the Smart Castonguette
- History of communications available at all times
- Simplified collaboration
- Quick exchanges with your billing advisor
- Communication related to records or specific situations
- Ability to ask questions directly related to your billing
FACNET automatically integrates RAMQ updates, agreements and changes to ensure compliant, up-to-date billing without any action required on your part.
Data hosted in Canada, with TGV and SOC 2 certifications.
Security and privacy
Your data is hosted locally and protected according to the highest security standards, including TGV and SOC 2 certifications.
- Secure hosting
- Data hosted in Canada
- Secure infrastructure continuously monitored
- Automatic backups and system redundancy
________________________________________
- Certified compliance
- TGV certification
- SOC 2 certification
- Rigorous controls for data security, privacy and data integrity
________________________________________
- Protection of medical information
- Data encryption
- Controlled access and secure authentication
- Compliance with applicable legal and regulatory requirements
Choose your level of independence: enter your data yourself or let our billing experts handle everything.
Data entry
Management of RAMQ billing data entry and processing varies depending on the plan selected. You can be fully independent or entrust this step to our team.
🔹 Solo Plan – Complete independence
• You enter your data in the platform
• Data entry validation by the software
• Basic optimization of your billing
________________________________________
🔹 Elite Plan – Guided independence
• You enter the data
• Data entry validation by the software
• Support from our team
• Management of account statements and corrections by our team
• Intermediate optimization of your billing
________________________________________
🔹 Agency Plan – Full-service management
• Data entry completed by our experts
• Data entry validation by the software and our experts before submission to RAMQ
• Support from our team
• Gestion des états de compte et corrections par notre équipe
• Maximum optimization of your billing
________________________________________
🔹 Simplified integration
• Option to integrate with your EMR (included in the Agency plan)
• Data import module
• Structured process compliant with RAMQ requirements
"
Optimal billing of various packages (on-call coverage, department head duties, etc.) to avoid omissions and maximize your revenue.
Billing for various packages
Solo: The system facilitates the automatic entry of certain packages, where possible.
Elite: The system facilitates the automatic entry of certain packages, where possible. Your advisor guides you on the packages you are entitled to and explains how to enter them into the system.
Agency: Full-service management. FACNET enters all packages you are entitled to and optimizes their billing (on-call coverage, department head duties, AMP and others). Nothing to think about on your end — no omissions; everything you are entitled to is billed.
We collect, scan, and securely retain your documents in our cloud infrastructure for 5 years.
Scanning and retention of documents
We collect, scan and store your billing-related documents, before and after data entry, in a secure environment.
________________________________________
🔹 Receipt and scanning
• Receipt of your billing documents in paper or digital format
• File uploads integrated into the technology solutions
• Secure scanning of paper documents
• Integration of files into your electronic record
________________________________________
🔹 Secure retention
• Secure cloud-based storage
• Structured, centralized archiving
• Document retention for at least five years
________________________________________
🔹 Access and organization
• Quick access to documents related to a claim
• Simplified management of your supporting documents
• Controlled, secure access
Rigorous validation and continuous optimization before transmission to RAMQ.
Data validation before submission to RAMQ
Before any transmission to RAMQ, your billing is validated to ensure compliance, accuracy and optimization of the amounts claimed.
________________________________________
🔹 Automated validation powered by the software’s intelligence
• Data verification before submission
• Detection of inconsistencies and potential errors
• Application of current rules and parameters
________________________________________
🔹 Expert validation (Agency Plan)
• Complete review by our specialists
• Thorough verification in addition to automated controls
• Optimal validation before transmission
________________________________________
🔹 Optimization and follow-up
• Personalized follow-up on missing information
• Advice to optimize billing in full compliance
• Forwarding of hourly-rate payment claims and blended-payment claims to the authorized signatory
Personalized follow-up on corrections and account statements by your advisor.
Corrections & personalized follow-up – Account statements
We provide rigorous follow-up on corrections and adjustments to maintain compliant, complete and optimized medical billing. A specialist with expertise in your area of practice is assigned to you.
________________________________________
🔹 Analysis of denials
• Analysis of denials appearing on account statements
• Reconciliation of error reports
• Identification of causes and required corrective actions
________________________________________
🔹 Corrections and adjustments
• Correction of detected errors
• Adjustments compliant with RAMQ requirements
• Updating of claims as needed
________________________________________
🔹 Advocacy and follow-up
• Contesting illegitimate payment denials
• Follow-up on account statements
• Clear explanations of the corrections made
Intelligent module with automatic code suggestions
Optimization of your billing
The FACNET platform includes an intelligent system that analyzes the billing context to suggest appropriate codes and automatically optimize your claims.
________________________________________
🔹 Integrated contextual intelligence
• Analysis of entered data (patient, medical act, clinical context)
• Automatic suggestion of relevant codes
• Intelligent matching of medical acts, diagnoses and RAMQ registrations
• Consideration of the specific aspects related to your specialty
________________________________________
🔹 Proactive optimization
• Identification of potentially applicable medical acts
• Reduction in missed billing opportunities
• Continuous improvement based on your practice patterns
________________________________________
🔹 Expert validation – Agency Plan
In addition to the intelligent system, the Agency Plan includes a cross-check by a billing expert.
• Review of the codes suggested by the system
• Strategic adjustments based on your practice profile
• Thorough verification of RAMQ compliance
• Additional optimization of claims before transmission
Real-time visibility of RAMQ registrations and vulnerability codes affecting your billing
Simplified patient roster management
The patient roster management module allows you to view and validate, in real time, RAMQ registrations associated with your patients, including vulnerability codes that directly affect billing.
________________________________________
🔹 Synchronization with RAMQ
• Automatic updating of patient registrations
• Validation of the registration’s active status
• Synchronization of relevant information
________________________________________
🔹 Vulnerability management
• Identification of applicable vulnerability codes
• View of statuses affecting rates
• Better alignment between the patient profile and billed medical acts
________________________________________
🔹 Impact on billing
• Reduction of errors related to incorrect statuses
• Compliant billing based on the patient’s profile
________________________________________
🔹 Expert validation – Agency Plan
As part of the Agency Plan, FACNET ensures that billing properly matches the patient’s registration status based on your billing.
• Verification of consistency between RAMQ registration and billed medical acts
• Identification of potential discrepancies
• Follow-up with administrative staff when required
A medical billing expert assigned to your account to support you.
Dedicated specialized advisor
A medical billing expert dedicated to your practice for personalized support that evolves with your needs.
Included:
- Specialized advisor assigned to your account
- Initial training tailored to your situation
- Optimization advice based on changes in your situation
We analyze situations, make the required adjustments, and handle the necessary communications with RAMQ in collaboration with your team.
Proactive management of communications with RAMQ
We analyze complex situations, make the necessary adjustments, and handle communications with RAMQ in collaboration with your team.
- Follow-up on special requests
- Coordination of administrative procedures
- Proactive intervention when required
Our experts analyze RAMQ changes and clearly explain their impact on your billing.
Analysis and interpretation of RAMQ updates
Our experts analyze regulatory changes and clearly explain their impact on your billing.
- Interpretation of new agreements
- Strategic adjustments based on your profile
- Plain-language explanation of complex changes
Schedule personalized meetings with your advisor by phone, videoconference, or in person, depending on your situation.
Personalized strategic meetings
Meetings tailored to your situation to optimize your practice.
- By videoconference, phone, or in person
- Periodic review of your billing
- Strategic discussion about your billing and key career milestones
Follow up on your billing progress and access reports tailored to your needs.
Dashboard & custom reports
Follow up on your billing progress year after year.
Inclus :
- Custom reports
- Integrated reports
- Comparative follow-up by period
All the official documents you need to simplify your tax filing.
Tax documents
We provide all the documents you need for your income tax return.
Inclus :
- Tax documents
- Detailed annual summaries
Billed individually based on the number of claims processed.
Billed individually based on the number of claims processed.
Billed individually based on the number of claims processed.
Fast online or phone support, always included.
Technical support
Fast, accessible technical support to ensure the continuity of your operations.
Inclus :
- Online or phone assistance
- Support in the event of a technical issue
- Direct line to your billing advisor
- Support always included, regardless of the plan
Resources are available at all times to support your autonomy.
Training tailored to your practice and service plan to ensure effective onboarding to the platform.
Personalized training
Everything you need to be fully independent.
Inclus :
- Initial online training
- Personalized support based on the selected plan
- Checklists and guides integrated into the software
- Training videos available at all times
SaaS Licence
Solo
$99
per month, per physician
Stay 100% independent by billing your own services with our secure web-based medical billing software.
Service
Elite
$249
per month, per physician
Enter your data and our experts take care of the rest. Dedicated support, guidance, and rigorous RAMQ follow-up to ensure nothing is missed.
STARTING AT
Most popular
Service
Agency
6 months free
Flexible and no commitment
Delegate your billing with complete peace of mind. Our team provides turnkey management, from data entry to processing account statements. Benefit from expert guidance and support at every step. The most comprehensive plan on the market.
Service
Custom
Tailored to your practice and needs
SaaS Licence
Solo
$99
per month, per physician
Service
Elite
$249
per month, per physician
Most popular
Service
Agency
6 months free
Flexible and no commitment
Service
Custom
Tailored to your practice and needs
Your plan’s features at a glance
Compare your options to choose the ideal plan.
Solo
Elite
Agency
Real-time performance and control
Secure web-based platform
- Interactive dashboard with key indicators available 24/7
- Intelligent alerts and automated notifications
- Preview of amounts receivable
- Automated ceiling calculations
- Complete history of patients and billed acts
- Synchronization with all technological tools
Everything is in place to speed up your data entry
Fast, automated data entry
- Billing schedule for acts, hourly rates and blended payment
- Customizable templates for fee codes and recurring patients
- Shortcuts and automatic additions
- Checklists and keyboard shortcuts adapted to your specialty
- Directory of referring professionals
- Automation of billing packages (number of patients seen, etc.)
- Integration with your EMR and mobile app
- Data import module
A sophisticated business rules engine for compliant billing right the first time
Built-in validation and compliance
- Real-time validation of Health Insurance Numbers (NAM) with RAMQ
- Automatic detection of entry errors
- Transfer of up-to-date patient data from the EMR to FACNET
Everything you need to measure performance and follow up on the status of your billing in real time
Reports, dashboard and analytics
- Business intelligence modules
- Built-in reports and dashboards
- Patient registration status
- Follow-up on account statements and payments received
Integrated collaboration tool with your billing advisor.
Built-in messaging and collaboration
FACNET includes a collaborative messaging feature that makes it easy to communicate directly with your billing advisor within your work environment.
- Centralized communication
- Messaging integrated into FACNET’s web application
- Also available through the mobile app
- Add notes for your advisor directly in the Smart Castonguette
- History of communications available at all times
- Simplified collaboration
- Quick exchanges with your billing advisor
- Communication related to records or specific situations
- Ability to ask questions directly related to your billing
Intelligent synchronization with your EMR for optimized medical billing
Smart Castonguette (EMR integration) *
- Automated clinical data processing
- Secure transfer of information from the EMR to FACNET
- Automatic conversion of data into billing items
- Reduced data entry requirements
___________________________________________
- Optimized integration
- Compatible with partner EMRs (Myle, KinLogix, Omnimed and Ofys)
- Structured synchronization of essential data
Included in the Agency plan. Available as an option for the Elite and Solo plans.
Automatic synchronization of RAMQ patient registrations for compliant, optimized medical billing.
Synchronization with patient registrations
A patient’s RAMQ registration is automatically synchronized with your billing. Relevant information, including vulnerability codes where applicable, is taken into account to suggest the appropriate medical acts.
- Intelligent synchronization
- Automatic synchronization between RAMQ registration, the patient record and the FACNET software
- Real-time updates of relevant information
- Instant access to registration data
________________________________________
- Optimized medical billing
- Consideration of vulnerability codes, where applicable
- Automatic suggestion of the appropriate medical acts
- Simplified patient registration with RAMQ
________________________________________
- Simplified management
- Synchronization with the FACNET billing system
- Fast management of changes and updates
- Reduced risk of errors and non-compliance
FACNET automatically integrates RAMQ updates, agreements and changes to ensure compliant, up-to-date billing without any action required on your part.
Data hosted in Canada, with TGV and SOC 2 certifications.
Security and privacy
Your data is hosted locally and protected according to the highest security standards, including TGV and SOC 2 certifications.
- Secure hosting
- Data hosted in Canada
- Secure infrastructure continuously monitored
- Automatic backups and system redundancy
________________________________________
- Certified compliance
- TGV certification
- SOC 2 certification
- Rigorous controls for data security, privacy and data integrity
________________________________________
- Protection of medical information
- Data encryption
- Controlled access and secure authentication
- Compliance with applicable legal and regulatory requirements
Access the group management module details to discover its full features.
The camera captures it for you.
Smart scanning
- Automatic scanning of Health Insurance Numbers (single or multiple) without manual entry
- Automatic creation of a patient record from a scan
- Scan a list of patients or appointments in just a few clicks
The mobile app adapts to your practice.
Simplified billing
- Customization of frequently used medical acts
- Quick access to your saved medical acts and templates
- Upload documents directly from your device
Integrated collaboration tool with your billing advisor.
Messagerie et collaboration intégrées
FACNET includes a collaborative messaging feature that makes it easy to communicate directly with your billing advisor within your work environment.
- Centralized communication
- Messaging integrated into FACNET’s web application
- Also available through the mobile app
- Add notes for your advisor directly in the Smart Castonguette
- History of communications available at all times
- Simplified collaboration
- Quick exchanges with your billing advisor
- Communication related to records or specific situations
- Ability to ask questions directly related to your billing
FACNET automatically integrates RAMQ updates, agreements and changes to ensure compliant, up-to-date billing without any action required on your part.
Data hosted in Canada, with TGV and SOC 2 certifications.
Security and privacy
Your data is hosted locally and protected according to the highest security standards, including TGV and SOC 2 certifications.
- Secure hosting
- Data hosted in Canada
- Secure infrastructure continuously monitored
- Automatic backups and system redundancy
________________________________________
- Certified compliance
- TGV certification
- SOC 2 certification
- Rigorous controls for data security, privacy and data integrity
________________________________________
- Protection of medical information
- Data encryption
- Controlled access and secure authentication
- Compliance with applicable legal and regulatory requirements
Choose your level of independence: enter your data yourself or let our billing experts handle everything.
Data entry
Management of RAMQ billing data entry and processing varies depending on the plan selected. You can be fully independent or entrust this step to our team.
🔹 Solo Plan – Complete independence
• You enter your data in the platform
• Data entry validation by the software
• Basic optimization of your billing
________________________________________
🔹 Elite Plan – Guided independence
• You enter the data
• Data entry validation by the software
• Support from our team
• Management of account statements and corrections by our team
• Intermediate optimization of your billing
________________________________________
🔹 Agency Plan – Full-service management
• Data entry completed by our experts
• Data entry validation by the software and our experts before submission to RAMQ
• Support from our team
• Gestion des états de compte et corrections par notre équipe
• Maximum optimization of your billing
________________________________________
🔹 Simplified integration
• Option to integrate with your EMR (included in the Agency plan)
• Data import module
• Structured process compliant with RAMQ requirements
"
Optimal billing of various packages (on-call coverage, department head duties, etc.) to avoid omissions and maximize your revenue.
Billing for various packages
Solo: The system facilitates the automatic entry of certain packages, where possible.
Elite: The system facilitates the automatic entry of certain packages, where possible. Your advisor guides you on the packages you are entitled to and explains how to enter them into the system.
Agency: Full-service management. FACNET enters all packages you are entitled to and optimizes their billing (on-call coverage, department head duties, AMP and others). Nothing to think about on your end — no omissions; everything you are entitled to is billed.
We collect, scan, and securely retain your documents in our cloud infrastructure for 5 years.
Scanning and retention of documents
We collect, scan and store your billing-related documents, before and after data entry, in a secure environment.
________________________________________
🔹 Receipt and scanning
• Receipt of your billing documents in paper or digital format
• File uploads integrated into the technology solutions
• Secure scanning of paper documents
• Integration of files into your electronic record
________________________________________
🔹 Secure retention
• Secure cloud-based storage
• Structured, centralized archiving
• Document retention for at least five years
________________________________________
🔹 Access and organization
• Quick access to documents related to a claim
• Simplified management of your supporting documents
• Controlled, secure access
Rigorous validation and continuous optimization before transmission to RAMQ.
Data validation before submission to RAMQ
Before any transmission to RAMQ, your billing is validated to ensure compliance, accuracy and optimization of the amounts claimed.
________________________________________
🔹 Automated validation powered by the software’s intelligence
• Data verification before submission
• Detection of inconsistencies and potential errors
• Application of current rules and parameters
________________________________________
🔹 Expert validation (Agency Plan)
• Complete review by our specialists
• Thorough verification in addition to automated controls
• Optimal validation before transmission
________________________________________
🔹 Optimization and follow-up
• Personalized follow-up on missing information
• Advice to optimize billing in full compliance
• Forwarding of hourly-rate payment claims and blended-payment claims to the authorized signatory
Personalized follow-up on corrections and account statements by your advisor.
Corrections & personalized follow-up – Account statements
We provide rigorous follow-up on corrections and adjustments to maintain compliant, complete and optimized medical billing. A specialist with expertise in your area of practice is assigned to you.
________________________________________
🔹 Analysis of denials
• Analysis of denials appearing on account statements
• Reconciliation of error reports
• Identification of causes and required corrective actions
________________________________________
🔹 Corrections and adjustments
• Correction of detected errors
• Adjustments compliant with RAMQ requirements
• Updating of claims as needed
________________________________________
🔹 Advocacy and follow-up
• Contesting illegitimate payment denials
• Follow-up on account statements
• Clear explanations of the corrections made
Intelligent module with automatic code suggestions
Optimization of your billing
The FACNET platform includes an intelligent system that analyzes the billing context to suggest appropriate codes and automatically optimize your claims.
________________________________________
🔹 Integrated contextual intelligence
• Analysis of entered data (patient, medical act, clinical context)
• Automatic suggestion of relevant codes
• Intelligent matching of medical acts, diagnoses and RAMQ registrations
• Consideration of the specific aspects related to your specialty
________________________________________
🔹 Proactive optimization
• Identification of potentially applicable medical acts
• Reduction in missed billing opportunities
• Continuous improvement based on your practice patterns
________________________________________
🔹 Expert validation – Agency Plan
In addition to the intelligent system, the Agency Plan includes a cross-check by a billing expert.
• Review of the codes suggested by the system
• Strategic adjustments based on your practice profile
• Thorough verification of RAMQ compliance
• Additional optimization of claims before transmission
Real-time visibility of RAMQ registrations and vulnerability codes affecting your billing
Simplified patient roster management
The patient roster management module allows you to view and validate, in real time, RAMQ registrations associated with your patients, including vulnerability codes that directly affect billing.
________________________________________
🔹 Synchronization with RAMQ
• Automatic updating of patient registrations
• Validation of the registration’s active status
• Synchronization of relevant information
________________________________________
🔹 Vulnerability management
• Identification of applicable vulnerability codes
• View of statuses affecting rates
• Better alignment between the patient profile and billed medical acts
________________________________________
🔹 Impact on billing
• Reduction of errors related to incorrect statuses
• Compliant billing based on the patient’s profile
________________________________________
🔹 Expert validation – Agency Plan
As part of the Agency Plan, FACNET ensures that billing properly matches the patient’s registration status based on your billing.
• Verification of consistency between RAMQ registration and billed medical acts
• Identification of potential discrepancies
• Follow-up with administrative staff when required
A medical billing expert assigned to your account to support you.
Dedicated specialized advisor
A medical billing expert dedicated to your practice for personalized support that evolves with your needs.
Included:
- Specialized advisor assigned to your account
- Initial training tailored to your situation
- Optimization advice based on changes in your situation
We analyze situations, make the required adjustments, and handle the necessary communications with RAMQ in collaboration with your team.
Proactive management of communications with RAMQ
We analyze complex situations, make the necessary adjustments, and handle communications with RAMQ in collaboration with your team.
- Follow-up on special requests
- Coordination of administrative procedures
- Proactive intervention when required
Our experts analyze RAMQ changes and clearly explain their impact on your billing.
Analysis and interpretation of RAMQ updates
Our experts analyze regulatory changes and clearly explain their impact on your billing.
- Interpretation of new agreements
- Strategic adjustments based on your profile
- Plain-language explanation of complex changes
Schedule personalized meetings with your advisor by phone, videoconference, or in person, depending on your situation.
Personalized strategic meetings
Meetings tailored to your situation to optimize your practice.
- By videoconference, phone, or in person
- Periodic review of your billing
- Strategic discussion about your billing and key career milestones
Follow up on your billing progress and access reports tailored to your needs.
Dashboard & custom reports
Follow up on your billing progress year after year.
Inclus :
- Custom reports
- Integrated reports
- Comparative follow-up by period
All the official documents you need to simplify your tax filing.
Tax documents
We provide all the documents you need for your income tax return.
Inclus :
- Tax documents
- Detailed annual summaries
Billed individually based on the number of claims processed.
Billed individually based on the number of claims processed.
Billed individually based on the number of claims processed.
Fast online or phone support, always included.
Technical support
Fast, accessible technical support to ensure the continuity of your operations.
Inclus :
- Online or phone assistance
- Support in the event of a technical issue
- Direct line to your billing advisor
- Support always included, regardless of the plan
Resources are available at all times to support your autonomy.
Training tailored to your practice and service plan to ensure effective onboarding to the platform.
Personalized training
Everything you need to be fully independent.
Inclus :
- Initial online training
- Personalized support based on the selected plan
- Checklists and guides integrated into the software
- Training videos available at all times
Soon-to-be a new billing-doctor?
free months with benefits
One less thing to worry about!
We take care of everything so you can focus on your patients.
SaaS Licence
Solo
$99
per month, per physician
Stay 100% independent by billing your own services with our secure web-based medical billing software.
Service
Elite
$249
per month, per physician
Enter your data and our experts take care of the rest. Dedicated support, guidance, and rigorous RAMQ follow-up to ensure nothing is missed.
STARTING AT
Service
Agency
STARTING AT
$398
per month, per physician
depending on your specialty and practice
Delegate your billing with complete peace of mind. Our team provides turnkey management, from data entry to processing account statements. Benefit from expert guidance and support at every step. The most comprehensive plan on the market.
Most popular
Service
Custom
You choose your level of involvement and our team steps in whenever you need us. Together, we build a flexible, scalable plan that adapts to the way you practise.
SaaS Licence
Solo
$99
per month, per physician
Service
Elite
$249
per month, per physician
Service
Agency
STARTING AT
$398
per month, per physician
depending on your specialty and practice
Delegate your billing with complete peace of mind. Our team provides turnkey management, from data entry to processing account statements. Benefit from expert guidance and support at every step. The most comprehensive plan on the market.
Most popular
Service
Custom
You choose your level of involvement and our team steps in whenever you need us. Together, we build a flexible, scalable plan that adapts to the way you practise.
Your plan’s features at a glance
Compare your options to choose the ideal plan.
Solo
Elite
Agency
Real-time performance and control
Secure web-based platform
- Interactive dashboard with key indicators available 24/7
- Intelligent alerts and automated notifications
- Preview of amounts receivable
- Automated ceiling calculations
- Complete history of patients and billed acts
- Synchronization with all technological tools
Everything is in place to speed up your data entry
Fast, automated data entry
- Billing schedule for acts, hourly rates and blended payment
- Customizable templates for fee codes and recurring patients
- Shortcuts and automatic additions
- Checklists and keyboard shortcuts adapted to your specialty
- Directory of referring professionals
- Automation of billing packages (number of patients seen, etc.)
- Integration with your EMR and mobile app
- Data import module
A sophisticated business rules engine for compliant billing right the first time
Built-in validation and compliance
- Real-time validation of Health Insurance Numbers (NAM) with RAMQ
- Automatic detection of entry errors
- Transfer of up-to-date patient data from the EMR to FACNET
Everything you need to measure performance and follow up on the status of your billing in real time
Reports, dashboard and analytics
- Business intelligence modules
- Built-in reports and dashboards
- Patient registration status
- Follow-up on account statements and payments received
Integrated collaboration tool with your billing advisor.
Built-in messaging and collaboration
FACNET includes a collaborative messaging feature that makes it easy to communicate directly with your billing advisor within your work environment.
- Centralized communication
- Messaging integrated into FACNET’s web application
- Also available through the mobile app
- Add notes for your advisor directly in the Smart Castonguette
- History of communications available at all times
- Simplified collaboration
- Quick exchanges with your billing advisor
- Communication related to records or specific situations
- Ability to ask questions directly related to your billing
Intelligent synchronization with your EMR for optimized medical billing
Smart Castonguette (EMR integration) *
- Automated clinical data processing
- Secure transfer of information from the EMR to FACNET
- Automatic conversion of data into billing items
- Reduced data entry requirements
___________________________________________
- Optimized integration
- Compatible with partner EMRs (Myle, KinLogix, Omnimed and Ofys)
- Structured synchronization of essential data
Included in the Agency plan. Available as an option for the Elite and Solo plans.
Automatic synchronization of RAMQ patient registrations for compliant, optimized medical billing.
Synchronization with patient registrations
A patient’s RAMQ registration is automatically synchronized with your billing. Relevant information, including vulnerability codes where applicable, is taken into account to suggest the appropriate medical acts.
- Intelligent synchronization
- Automatic synchronization between RAMQ registration, the patient record and the FACNET software
- Real-time updates of relevant information
- Instant access to registration data
________________________________________
- Optimized medical billing
- Consideration of vulnerability codes, where applicable
- Automatic suggestion of the appropriate medical acts
- Simplified patient registration with RAMQ
________________________________________
- Simplified management
- Synchronization with the FACNET billing system
- Fast management of changes and updates
- Reduced risk of errors and non-compliance
FACNET automatically integrates RAMQ updates, agreements and changes to ensure compliant, up-to-date billing without any action required on your part.
Data hosted in Canada, with TGV and SOC 2 certifications.
Security and privacy
Your data is hosted locally and protected according to the highest security standards, including TGV and SOC 2 certifications.
- Secure hosting
- Data hosted in Canada
- Secure infrastructure continuously monitored
- Automatic backups and system redundancy
________________________________________
- Certified compliance
- TGV certification
- SOC 2 certification
- Rigorous controls for data security, privacy and data integrity
________________________________________
- Protection of medical information
- Data encryption
- Controlled access and secure authentication
- Compliance with applicable legal and regulatory requirements
Access the group management module details to discover its full features.
The camera captures it for you.
Smart scanning
- Automatic scanning of Health Insurance Numbers (single or multiple) without manual entry
- Automatic creation of a patient record from a scan
- Scan a list of patients or appointments in just a few clicks
The mobile app adapts to your practice.
Simplified billing
- Customization of frequently used medical acts
- Quick access to your saved medical acts and templates
- Upload documents directly from your device
Integrated collaboration tool with your billing advisor.
Messagerie et collaboration intégrées
FACNET includes a collaborative messaging feature that makes it easy to communicate directly with your billing advisor within your work environment.
- Centralized communication
- Messaging integrated into FACNET’s web application
- Also available through the mobile app
- Add notes for your advisor directly in the Smart Castonguette
- History of communications available at all times
- Simplified collaboration
- Quick exchanges with your billing advisor
- Communication related to records or specific situations
- Ability to ask questions directly related to your billing
FACNET automatically integrates RAMQ updates, agreements and changes to ensure compliant, up-to-date billing without any action required on your part.
Data hosted in Canada, with TGV and SOC 2 certifications.
Security and privacy
Your data is hosted locally and protected according to the highest security standards, including TGV and SOC 2 certifications.
- Secure hosting
- Data hosted in Canada
- Secure infrastructure continuously monitored
- Automatic backups and system redundancy
________________________________________
- Certified compliance
- TGV certification
- SOC 2 certification
- Rigorous controls for data security, privacy and data integrity
________________________________________
- Protection of medical information
- Data encryption
- Controlled access and secure authentication
- Compliance with applicable legal and regulatory requirements
Choose your level of independence: enter your data yourself or let our billing experts handle everything.
Data entry
Management of RAMQ billing data entry and processing varies depending on the plan selected. You can be fully independent or entrust this step to our team.
🔹 Solo Plan – Complete independence
• You enter your data in the platform
• Data entry validation by the software
• Basic optimization of your billing
________________________________________
🔹 Elite Plan – Guided independence
• You enter the data
• Data entry validation by the software
• Support from our team
• Management of account statements and corrections by our team
• Intermediate optimization of your billing
________________________________________
🔹 Agency Plan – Full-service management
• Data entry completed by our experts
• Data entry validation by the software and our experts before submission to RAMQ
• Support from our team
• Gestion des états de compte et corrections par notre équipe
• Maximum optimization of your billing
________________________________________
🔹 Simplified integration
• Option to integrate with your EMR (included in the Agency plan)
• Data import module
• Structured process compliant with RAMQ requirements
"
Optimal billing of various packages (on-call coverage, department head duties, etc.) to avoid omissions and maximize your revenue.
Billing for various packages
Solo: The system facilitates the automatic entry of certain packages, where possible.
Elite: The system facilitates the automatic entry of certain packages, where possible. Your advisor guides you on the packages you are entitled to and explains how to enter them into the system.
Agency: Full-service management. FACNET enters all packages you are entitled to and optimizes their billing (on-call coverage, department head duties, AMP and others). Nothing to think about on your end — no omissions; everything you are entitled to is billed.
We collect, scan, and securely retain your documents in our cloud infrastructure for 5 years.
Scanning and retention of documents
We collect, scan and store your billing-related documents, before and after data entry, in a secure environment.
________________________________________
🔹 Receipt and scanning
• Receipt of your billing documents in paper or digital format
• File uploads integrated into the technology solutions
• Secure scanning of paper documents
• Integration of files into your electronic record
________________________________________
🔹 Secure retention
• Secure cloud-based storage
• Structured, centralized archiving
• Document retention for at least five years
________________________________________
🔹 Access and organization
• Quick access to documents related to a claim
• Simplified management of your supporting documents
• Controlled, secure access
Rigorous validation and continuous optimization before transmission to RAMQ.
Data validation before submission to RAMQ
Before any transmission to RAMQ, your billing is validated to ensure compliance, accuracy and optimization of the amounts claimed.
________________________________________
🔹 Automated validation powered by the software’s intelligence
• Data verification before submission
• Detection of inconsistencies and potential errors
• Application of current rules and parameters
________________________________________
🔹 Expert validation (Agency Plan)
• Complete review by our specialists
• Thorough verification in addition to automated controls
• Optimal validation before transmission
________________________________________
🔹 Optimization and follow-up
• Personalized follow-up on missing information
• Advice to optimize billing in full compliance
• Forwarding of hourly-rate payment claims and blended-payment claims to the authorized signatory
Personalized follow-up on corrections and account statements by your advisor.
Corrections & personalized follow-up – Account statements
We provide rigorous follow-up on corrections and adjustments to maintain compliant, complete and optimized medical billing. A specialist with expertise in your area of practice is assigned to you.
________________________________________
🔹 Analysis of denials
• Analysis of denials appearing on account statements
• Reconciliation of error reports
• Identification of causes and required corrective actions
________________________________________
🔹 Corrections and adjustments
• Correction of detected errors
• Adjustments compliant with RAMQ requirements
• Updating of claims as needed
________________________________________
🔹 Advocacy and follow-up
• Contesting illegitimate payment denials
• Follow-up on account statements
• Clear explanations of the corrections made
Intelligent module with automatic code suggestions
Optimization of your billing
The FACNET platform includes an intelligent system that analyzes the billing context to suggest appropriate codes and automatically optimize your claims.
________________________________________
🔹 Integrated contextual intelligence
• Analysis of entered data (patient, medical act, clinical context)
• Automatic suggestion of relevant codes
• Intelligent matching of medical acts, diagnoses and RAMQ registrations
• Consideration of the specific aspects related to your specialty
________________________________________
🔹 Proactive optimization
• Identification of potentially applicable medical acts
• Reduction in missed billing opportunities
• Continuous improvement based on your practice patterns
________________________________________
🔹 Expert validation – Agency Plan
In addition to the intelligent system, the Agency Plan includes a cross-check by a billing expert.
• Review of the codes suggested by the system
• Strategic adjustments based on your practice profile
• Thorough verification of RAMQ compliance
• Additional optimization of claims before transmission
Real-time visibility of RAMQ registrations and vulnerability codes affecting your billing
Simplified patient roster management
The patient roster management module allows you to view and validate, in real time, RAMQ registrations associated with your patients, including vulnerability codes that directly affect billing.
________________________________________
🔹 Synchronization with RAMQ
• Automatic updating of patient registrations
• Validation of the registration’s active status
• Synchronization of relevant information
________________________________________
🔹 Vulnerability management
• Identification of applicable vulnerability codes
• View of statuses affecting rates
• Better alignment between the patient profile and billed medical acts
________________________________________
🔹 Impact on billing
• Reduction of errors related to incorrect statuses
• Compliant billing based on the patient’s profile
________________________________________
🔹 Expert validation – Agency Plan
As part of the Agency Plan, FACNET ensures that billing properly matches the patient’s registration status based on your billing.
• Verification of consistency between RAMQ registration and billed medical acts
• Identification of potential discrepancies
• Follow-up with administrative staff when required
A medical billing expert assigned to your account to support you.
Dedicated specialized advisor
A medical billing expert dedicated to your practice for personalized support that evolves with your needs.
Included:
- Specialized advisor assigned to your account
- Initial training tailored to your situation
- Optimization advice based on changes in your situation
We analyze situations, make the required adjustments, and handle the necessary communications with RAMQ in collaboration with your team.
Proactive management of communications with RAMQ
We analyze complex situations, make the necessary adjustments, and handle communications with RAMQ in collaboration with your team.
- Follow-up on special requests
- Coordination of administrative procedures
- Proactive intervention when required
Our experts analyze RAMQ changes and clearly explain their impact on your billing.
Analysis and interpretation of RAMQ updates
Our experts analyze regulatory changes and clearly explain their impact on your billing.
- Interpretation of new agreements
- Strategic adjustments based on your profile
- Plain-language explanation of complex changes
Schedule personalized meetings with your advisor by phone, videoconference, or in person, depending on your situation.
Personalized strategic meetings
Meetings tailored to your situation to optimize your practice.
- By videoconference, phone, or in person
- Periodic review of your billing
- Strategic discussion about your billing and key career milestones
Follow up on your billing progress and access reports tailored to your needs.
Dashboard & custom reports
Follow up on your billing progress year after year.
Inclus :
- Custom reports
- Integrated reports
- Comparative follow-up by period
All the official documents you need to simplify your tax filing.
Tax documents
We provide all the documents you need for your income tax return.
Inclus :
- Tax documents
- Detailed annual summaries
Billed individually based on the number of claims processed.
Billed individually based on the number of claims processed.
Billed individually based on the number of claims processed.
Fast online or phone support, always included.
Technical support
Fast, accessible technical support to ensure the continuity of your operations.
Inclus :
- Online or phone assistance
- Support in the event of a technical issue
- Direct line to your billing advisor
- Support always included, regardless of the plan
Resources are available at all times to support your autonomy.
Training tailored to your practice and service plan to ensure effective onboarding to the platform.
Personalized training
Everything you need to be fully independent.
Inclus :
- Initial online training
- Personalized support based on the selected plan
- Checklists and guides integrated into the software
- Training videos available at all times
Financial management solution for groups and clinics
Choose the level of support you need — it’s simple!
Group Management
Easily configure revenue distribution rules based on the agreements specific to each physician in the group.
Management of agreements and rules by physician
Flexible configuration of distribution rules based on group agreements.
Included:
- Customizable rules module for each physician
- Distribution by percentage, fixed amount, or hybrid model
- Configuration based on the clinic’s internal agreements
- Setup guided by our experts based on your structure
Access a consolidated view of billing and revenue generated by all physicians in the group.
Group-wide visibility of billing
Access to a consolidated view of your group’s financial activity.
Included:
- Overall billing dashboard
- Visualization of revenue by physician
- Follow-up of medical act volumes and billed amounts
- Benchmarking analysis between group members
Track the financial performance of your clinic or medical group with clear indicators and reports.
Financial overview and revenue tracking
Track the financial performance of your clinic or medical group.
Included:
- Projected financial statement
- Ongoing financial follow-up
- Analysis of generated revenue
- Structured data for internal management
Control access to data and features based on user roles within the clinic.
Access rights management
Secure access control to information based on roles within the clinic.
Included:
- Management of user roles and permissions
- Differentiated access for physicians, managers, and administrative staff
- Protection and confidentiality of financial data
Structure and manage the financial agreements and terms specific to your practice group.
Practice plan management
Configuration and management of practice plans to accurately reflect the group’s financial agreements.
Included:
- Configuration of rules specific to your practice plan
- Adaptation based on the group or clinic structure
- Adjustments possible as internal agreements evolve
- Structured follow-up of applicable financial parameters
Distribute revenue according to the financial rules established by your group.
Distribution according to your pool rules
Revenue distribution according to the sharing rules defined in your financial pool.
Included:
- Distribution based on group agreements
- Application of established sharing rules
- Automated calculation of amounts to be distributed
- Transparency in revenue distribution
Plan and follow up on the budgets and expenses of your clinic or medical group.
Management of annual budgets and expenses
Structured follow-up of budgets and expenses to ensure clear, predictable financial management.
Included:
- Annual budget planning
- Follow-up on operating expenses
- Visualization of budget trends
- Support for the group’s financial management
Manage the collection of contributions and financial transfers between group members.
Collection of physicians’ contributions
Comprehensive management of physicians’ financial contributions and related transfers to ensure efficient administration of group funds.
Included:
- Calculation of contributions based on group rules
- Follow-up on amounts due and received
- Coordination of members’ payments
- Financial transfers between accounts (Pay Master)
- Distribution and adjustment of amounts when needed
Ensure complete, structured bookkeeping for your medical group.
Full bookkeeping
Comprehensive bookkeeping service for rigorous, compliant financial management.
Included:
- Recording of financial transactions
- Tracking of revenue and expenses
- Preparation of accounting information
- Structured data for financial management and accounting
SaaS Licence
Solo
$99
per month, per physician
Stay 100% independent by billing your own services with our secure web-based medical billing software.
Service
Elite
$249
per month, per physician
Enter your data and our experts take care of the rest. Dedicated support, guidance, and rigorous RAMQ follow-up to ensure nothing is missed.
STARTING AT
Most popular
Service
Agency
STARTING AT
$398
per month, per physician
depending on your specialty and practice
Delegate your billing with complete peace of mind. Our team provides turnkey management, from data entry to processing account statements. Benefit from expert guidance and support at every step. The most comprehensive plan on the market.
Service
Custom
Tailored to your practice and needs
You choose your level of involvement and our team steps in whenever you need us. Together, we build a flexible, scalable plan that adapts to the way you practice.
SaaS Licence
Solo
$99
per month, per physician
Service
Elite
$249
per month, per physician
Most popular
Service
Agency
STARTING AT
$398
per month, per physician
depending on your specialty and practice
Service
Custom
Tailored to your practice and needs
You choose your level of involvement and our team steps in whenever you need us. Together, we build a flexible, scalable plan that adapts to the way you practice.
Your plan’s features at a glance
Compare your options to choose the ideal plan.
Solo
Elite
Agency
Real-time performance and control
Secure web-based platform
- Interactive dashboard with key indicators available 24/7
- Intelligent alerts and automated notifications
- Preview of amounts receivable
- Automated ceiling calculations
- Complete history of patients and billed acts
- Synchronization with all technological tools
Everything is in place to speed up your data entry
Fast, automated data entry
- Billing schedule for acts, hourly rates and blended payment
- Customizable templates for fee codes and recurring patients
- Shortcuts and automatic additions
- Checklists and keyboard shortcuts adapted to your specialty
- Directory of referring professionals
- Automation of billing packages (number of patients seen, etc.)
- Integration with your EMR and mobile app
- Data import module
A sophisticated business rules engine for compliant billing right the first time
Built-in validation and compliance
- Real-time validation of Health Insurance Numbers (NAM) with RAMQ
- Automatic detection of entry errors
- Transfer of up-to-date patient data from the EMR to FACNET
Everything you need to measure performance and follow up on the status of your billing in real time
Reports, dashboard and analytics
- Business intelligence modules
- Built-in reports and dashboards
- Patient registration status
- Follow-up on account statements and payments received
Integrated collaboration tool with your billing advisor.
Built-in messaging and collaboration
FACNET includes a collaborative messaging feature that makes it easy to communicate directly with your billing advisor within your work environment.
- Centralized communication
- Messaging integrated into FACNET’s web application
- Also available through the mobile app
- Add notes for your advisor directly in the Smart Castonguette
- History of communications available at all times
- Simplified collaboration
- Quick exchanges with your billing advisor
- Communication related to records or specific situations
- Ability to ask questions directly related to your billing
Intelligent synchronization with your EMR for optimized medical billing
Smart Castonguette (EMR integration) *
- Automated clinical data processing
- Secure transfer of information from the EMR to FACNET
- Automatic conversion of data into billing items
- Reduced data entry requirements
___________________________________________
- Optimized integration
- Compatible with partner EMRs (Myle, KinLogix, Omnimed and Ofys)
- Structured synchronization of essential data
Included in the Agency plan. Available as an option for the Elite and Solo plans.
Automatic synchronization of RAMQ patient registrations for compliant, optimized medical billing.
Synchronization with patient registrations
A patient’s RAMQ registration is automatically synchronized with your billing. Relevant information, including vulnerability codes where applicable, is taken into account to suggest the appropriate medical acts.
- Intelligent synchronization
- Automatic synchronization between RAMQ registration, the patient record and the FACNET software
- Real-time updates of relevant information
- Instant access to registration data
________________________________________
- Optimized medical billing
- Consideration of vulnerability codes, where applicable
- Automatic suggestion of the appropriate medical acts
- Simplified patient registration with RAMQ
________________________________________
- Simplified management
- Synchronization with the FACNET billing system
- Fast management of changes and updates
- Reduced risk of errors and non-compliance
FACNET automatically integrates RAMQ updates, agreements and changes to ensure compliant, up-to-date billing without any action required on your part.
Data hosted in Canada, with TGV and SOC 2 certifications.
Security and privacy
Your data is hosted locally and protected according to the highest security standards, including TGV and SOC 2 certifications.
- Secure hosting
- Data hosted in Canada
- Secure infrastructure continuously monitored
- Automatic backups and system redundancy
________________________________________
- Certified compliance
- TGV certification
- SOC 2 certification
- Rigorous controls for data security, privacy and data integrity
________________________________________
- Protection of medical information
- Data encryption
- Controlled access and secure authentication
- Compliance with applicable legal and regulatory requirements
Access the group management module details to discover its full features.
The camera captures it for you.
Smart scanning
- Automatic scanning of Health Insurance Numbers (single or multiple) without manual entry
- Automatic creation of a patient record from a scan
- Scan a list of patients or appointments in just a few clicks
The mobile app adapts to your practice.
Simplified billing
- Customization of frequently used medical acts
- Quick access to your saved medical acts and templates
- Upload documents directly from your device
Integrated collaboration tool with your billing advisor.
Messagerie et collaboration intégrées
FACNET includes a collaborative messaging feature that makes it easy to communicate directly with your billing advisor within your work environment.
- Centralized communication
- Messaging integrated into FACNET’s web application
- Also available through the mobile app
- Add notes for your advisor directly in the Smart Castonguette
- History of communications available at all times
- Simplified collaboration
- Quick exchanges with your billing advisor
- Communication related to records or specific situations
- Ability to ask questions directly related to your billing
FACNET automatically integrates RAMQ updates, agreements and changes to ensure compliant, up-to-date billing without any action required on your part.
Data hosted in Canada, with TGV and SOC 2 certifications.
Security and privacy
Your data is hosted locally and protected according to the highest security standards, including TGV and SOC 2 certifications.
- Secure hosting
- Data hosted in Canada
- Secure infrastructure continuously monitored
- Automatic backups and system redundancy
________________________________________
- Certified compliance
- TGV certification
- SOC 2 certification
- Rigorous controls for data security, privacy and data integrity
________________________________________
- Protection of medical information
- Data encryption
- Controlled access and secure authentication
- Compliance with applicable legal and regulatory requirements
Choose your level of independence: enter your data yourself or let our billing experts handle everything.
Data entry
Management of RAMQ billing data entry and processing varies depending on the plan selected. You can be fully independent or entrust this step to our team.
🔹 Solo Plan – Complete independence
• You enter your data in the platform
• Data entry validation by the software
• Basic optimization of your billing
________________________________________
🔹 Elite Plan – Guided independence
• You enter the data
• Data entry validation by the software
• Support from our team
• Management of account statements and corrections by our team
• Intermediate optimization of your billing
________________________________________
🔹 Agency Plan – Full-service management
• Data entry completed by our experts
• Data entry validation by the software and our experts before submission to RAMQ
• Support from our team
• Gestion des états de compte et corrections par notre équipe
• Maximum optimization of your billing
________________________________________
🔹 Simplified integration
• Option to integrate with your EMR (included in the Agency plan)
• Data import module
• Structured process compliant with RAMQ requirements
"
Optimal billing of various packages (on-call coverage, department head duties, etc.) to avoid omissions and maximize your revenue.
Billing for various packages
Solo: The system facilitates the automatic entry of certain packages, where possible.
Elite: The system facilitates the automatic entry of certain packages, where possible. Your advisor guides you on the packages you are entitled to and explains how to enter them into the system.
Agency: Full-service management. FACNET enters all packages you are entitled to and optimizes their billing (on-call coverage, department head duties, AMP and others). Nothing to think about on your end — no omissions; everything you are entitled to is billed.
We collect, scan, and securely retain your documents in our cloud infrastructure for 5 years.
Scanning and retention of documents
We collect, scan and store your billing-related documents, before and after data entry, in a secure environment.
________________________________________
🔹 Receipt and scanning
• Receipt of your billing documents in paper or digital format
• File uploads integrated into the technology solutions
• Secure scanning of paper documents
• Integration of files into your electronic record
________________________________________
🔹 Secure retention
• Secure cloud-based storage
• Structured, centralized archiving
• Document retention for at least five years
________________________________________
🔹 Access and organization
• Quick access to documents related to a claim
• Simplified management of your supporting documents
• Controlled, secure access
Rigorous validation and continuous optimization before transmission to RAMQ.
Data validation before submission to RAMQ
Before any transmission to RAMQ, your billing is validated to ensure compliance, accuracy and optimization of the amounts claimed.
________________________________________
🔹 Automated validation powered by the software’s intelligence
• Data verification before submission
• Detection of inconsistencies and potential errors
• Application of current rules and parameters
________________________________________
🔹 Expert validation (Agency Plan)
• Complete review by our specialists
• Thorough verification in addition to automated controls
• Optimal validation before transmission
________________________________________
🔹 Optimization and follow-up
• Personalized follow-up on missing information
• Advice to optimize billing in full compliance
• Forwarding of hourly-rate payment claims and blended-payment claims to the authorized signatory
Personalized follow-up on corrections and account statements by your advisor.
Corrections & personalized follow-up – Account statements
We provide rigorous follow-up on corrections and adjustments to maintain compliant, complete and optimized medical billing. A specialist with expertise in your area of practice is assigned to you.
________________________________________
🔹 Analysis of denials
• Analysis of denials appearing on account statements
• Reconciliation of error reports
• Identification of causes and required corrective actions
________________________________________
🔹 Corrections and adjustments
• Correction of detected errors
• Adjustments compliant with RAMQ requirements
• Updating of claims as needed
________________________________________
🔹 Advocacy and follow-up
• Contesting illegitimate payment denials
• Follow-up on account statements
• Clear explanations of the corrections made
Intelligent module with automatic code suggestions
Optimization of your billing
The FACNET platform includes an intelligent system that analyzes the billing context to suggest appropriate codes and automatically optimize your claims.
________________________________________
🔹 Integrated contextual intelligence
• Analysis of entered data (patient, medical act, clinical context)
• Automatic suggestion of relevant codes
• Intelligent matching of medical acts, diagnoses and RAMQ registrations
• Consideration of the specific aspects related to your specialty
________________________________________
🔹 Proactive optimization
• Identification of potentially applicable medical acts
• Reduction in missed billing opportunities
• Continuous improvement based on your practice patterns
________________________________________
🔹 Expert validation – Agency Plan
In addition to the intelligent system, the Agency Plan includes a cross-check by a billing expert.
• Review of the codes suggested by the system
• Strategic adjustments based on your practice profile
• Thorough verification of RAMQ compliance
• Additional optimization of claims before transmission
Real-time visibility of RAMQ registrations and vulnerability codes affecting your billing
Simplified patient roster management
The patient roster management module allows you to view and validate, in real time, RAMQ registrations associated with your patients, including vulnerability codes that directly affect billing.
________________________________________
🔹 Synchronization with RAMQ
• Automatic updating of patient registrations
• Validation of the registration’s active status
• Synchronization of relevant information
________________________________________
🔹 Vulnerability management
• Identification of applicable vulnerability codes
• View of statuses affecting rates
• Better alignment between the patient profile and billed medical acts
________________________________________
🔹 Impact on billing
• Reduction of errors related to incorrect statuses
• Compliant billing based on the patient’s profile
________________________________________
🔹 Expert validation – Agency Plan
As part of the Agency Plan, FACNET ensures that billing properly matches the patient’s registration status based on your billing.
• Verification of consistency between RAMQ registration and billed medical acts
• Identification of potential discrepancies
• Follow-up with administrative staff when required
A medical billing expert assigned to your account to support you.
Dedicated specialized advisor
A medical billing expert dedicated to your practice for personalized support that evolves with your needs.
Included:
- Specialized advisor assigned to your account
- Initial training tailored to your situation
- Optimization advice based on changes in your situation
We analyze situations, make the required adjustments, and handle the necessary communications with RAMQ in collaboration with your team.
Proactive management of communications with RAMQ
We analyze complex situations, make the necessary adjustments, and handle communications with RAMQ in collaboration with your team.
- Follow-up on special requests
- Coordination of administrative procedures
- Proactive intervention when required
Our experts analyze RAMQ changes and clearly explain their impact on your billing.
Analysis and interpretation of RAMQ updates
Our experts analyze regulatory changes and clearly explain their impact on your billing.
- Interpretation of new agreements
- Strategic adjustments based on your profile
- Plain-language explanation of complex changes
Schedule personalized meetings with your advisor by phone, videoconference, or in person, depending on your situation.
Personalized strategic meetings
Meetings tailored to your situation to optimize your practice.
- By videoconference, phone, or in person
- Periodic review of your billing
- Strategic discussion about your billing and key career milestones
Follow up on your billing progress and access reports tailored to your needs.
Dashboard & custom reports
Follow up on your billing progress year after year.
Inclus :
- Custom reports
- Integrated reports
- Comparative follow-up by period
All the official documents you need to simplify your tax filing.
Tax documents
We provide all the documents you need for your income tax return.
Inclus :
- Tax documents
- Detailed annual summaries
Billed individually based on the number of claims processed.
Billed individually based on the number of claims processed.
Billed individually based on the number of claims processed.
Fast online or phone support, always included.
Technical support
Fast, accessible technical support to ensure the continuity of your operations.
Inclus :
- Online or phone assistance
- Support in the event of a technical issue
- Direct line to your billing advisor
- Support always included, regardless of the plan
Resources are available at all times to support your autonomy.
Training tailored to your practice and service plan to ensure effective onboarding to the platform.
Personalized training
Everything you need to be fully independent.
Inclus :
- Initial online training
- Personalized support based on the selected plan
- Checklists and guides integrated into the software
- Training videos available at all times
Financial management solution for groups and clinics
Choose the level of support you need — it’s simple!
Group Management
Easily configure revenue distribution rules based on the agreements specific to each physician in the group.
Management of agreements and rules by physician
Flexible configuration of distribution rules based on group agreements.
Included:
- Customizable rules module for each physician
- Distribution by percentage, fixed amount, or hybrid model
- Configuration based on the clinic’s internal agreements
- Setup guided by our experts based on your structure
Access a consolidated view of billing and revenue generated by all physicians in the group.
Group-wide visibility of billing
Access to a consolidated view of your group’s financial activity.
Included:
- Overall billing dashboard
- Visualization of revenue by physician
- Follow-up of medical act volumes and billed amounts
- Benchmarking analysis between group members
Track the financial performance of your clinic or medical group with clear indicators and reports.
Financial overview and revenue tracking
Track the financial performance of your clinic or medical group.
Included:
- Projected financial statement
- Ongoing financial follow-up
- Analysis of generated revenue
- Structured data for internal management
Control access to data and features based on user roles within the clinic.
Access rights management
Secure access control to information based on roles within the clinic.
Included:
- Management of user roles and permissions
- Differentiated access for physicians, managers, and administrative staff
- Protection and confidentiality of financial data
Structure and manage the financial agreements and terms specific to your practice group.
Practice plan management
Configuration and management of practice plans to accurately reflect the group’s financial agreements.
Included:
- Configuration of rules specific to your practice plan
- Adaptation based on the group or clinic structure
- Adjustments possible as internal agreements evolve
- Structured follow-up of applicable financial parameters
Distribute revenue according to the financial rules established by your group.
Distribution according to your pool rules
Revenue distribution according to the sharing rules defined in your financial pool.
Included:
- Distribution based on group agreements
- Application of established sharing rules
- Automated calculation of amounts to be distributed
- Transparency in revenue distribution
Plan and follow up on the budgets and expenses of your clinic or medical group.
Management of annual budgets and expenses
Structured follow-up of budgets and expenses to ensure clear, predictable financial management.
Included:
- Annual budget planning
- Follow-up on operating expenses
- Visualization of budget trends
- Support for the group’s financial management
Manage the collection of contributions and financial transfers between group members.
Collection of physicians’ contributions
Comprehensive management of physicians’ financial contributions and related transfers to ensure efficient administration of group funds.
Included:
- Calculation of contributions based on group rules
- Follow-up on amounts due and received
- Coordination of members’ payments
- Financial transfers between accounts (Pay Master)
- Distribution and adjustment of amounts when needed
Ensure complete, structured bookkeeping for your medical group.
Full bookkeeping
Comprehensive bookkeeping service for rigorous, compliant financial management.
Included:
- Recording of financial transactions
- Tracking of revenue and expenses
- Preparation of accounting information
- Structured data for financial management and accounting
SaaS Licence
Solo
$99
per month, per physician
Stay 100% independent by billing your own services with our secure web-based medical billing software.
Service
Elite
$249
per month, per physician
Enter your data and our experts take care of the rest. Dedicated support, guidance, and rigorous RAMQ follow-up to ensure nothing is missed.
STARTING AT
Most popular
Service
Agency
STARTING AT
$398
per month, per physician
depending on your specialty and practice
Delegate your billing with complete peace of mind. Our team provides turnkey management, from data entry to processing account statements. Benefit from expert guidance and support at every step. The most comprehensive plan on the market.
Service
Custom
Tailored to your practice and needs
You choose your level of involvement and our team steps in whenever you need us. Together, we build a flexible, scalable plan that adapts to the way you practice.
SaaS Licence
Solo
$99
per month, per physician
Service
Elite
$249
per month, per physician
Most popular
Service
Agency
STARTING AT
$398
per month, per physician
depending on your specialty and practice
Service
Custom
Tailored to your practice and needs
You choose your level of involvement and our team steps in whenever you need us. Together, we build a flexible, scalable plan that adapts to the way you practice.
Your plan’s features at a glance
Compare your options to choose the ideal plan.
Solo
Elite
Agency
Real-time performance and control
Secure web-based platform
- Interactive dashboard with key indicators available 24/7
- Intelligent alerts and automated notifications
- Preview of amounts receivable
- Automated ceiling calculations
- Complete history of patients and billed acts
- Synchronization with all technological tools
Everything is in place to speed up your data entry
Fast, automated data entry
- Billing schedule for acts, hourly rates and blended payment
- Customizable templates for fee codes and recurring patients
- Shortcuts and automatic additions
- Checklists and keyboard shortcuts adapted to your specialty
- Directory of referring professionals
- Automation of billing packages (number of patients seen, etc.)
- Integration with your EMR and mobile app
- Data import module
A sophisticated business rules engine for compliant billing right the first time
Built-in validation and compliance
- Real-time validation of Health Insurance Numbers (NAM) with RAMQ
- Automatic detection of entry errors
- Transfer of up-to-date patient data from the EMR to FACNET
Everything you need to measure performance and follow up on the status of your billing in real time
Reports, dashboard and analytics
- Business intelligence modules
- Built-in reports and dashboards
- Patient registration status
- Follow-up on account statements and payments received
Integrated collaboration tool with your billing advisor.
Built-in messaging and collaboration
FACNET includes a collaborative messaging feature that makes it easy to communicate directly with your billing advisor within your work environment.
- Centralized communication
- Messaging integrated into FACNET’s web application
- Also available through the mobile app
- Add notes for your advisor directly in the Smart Castonguette
- History of communications available at all times
- Simplified collaboration
- Quick exchanges with your billing advisor
- Communication related to records or specific situations
- Ability to ask questions directly related to your billing
Intelligent synchronization with your EMR for optimized medical billing
Smart Castonguette (EMR integration) *
- Automated clinical data processing
- Secure transfer of information from the EMR to FACNET
- Automatic conversion of data into billing items
- Reduced data entry requirements
___________________________________________
- Optimized integration
- Compatible with partner EMRs (Myle, KinLogix, Omnimed and Ofys)
- Structured synchronization of essential data
Included in the Agency plan. Available as an option for the Elite and Solo plans.
Automatic synchronization of RAMQ patient registrations for compliant, optimized medical billing.
Synchronization with patient registrations
A patient’s RAMQ registration is automatically synchronized with your billing. Relevant information, including vulnerability codes where applicable, is taken into account to suggest the appropriate medical acts.
- Intelligent synchronization
- Automatic synchronization between RAMQ registration, the patient record and the FACNET software
- Real-time updates of relevant information
- Instant access to registration data
________________________________________
- Optimized medical billing
- Consideration of vulnerability codes, where applicable
- Automatic suggestion of the appropriate medical acts
- Simplified patient registration with RAMQ
________________________________________
- Simplified management
- Synchronization with the FACNET billing system
- Fast management of changes and updates
- Reduced risk of errors and non-compliance
FACNET automatically integrates RAMQ updates, agreements and changes to ensure compliant, up-to-date billing without any action required on your part.
Data hosted in Canada, with TGV and SOC 2 certifications.
Security and privacy
Your data is hosted locally and protected according to the highest security standards, including TGV and SOC 2 certifications.
- Secure hosting
- Data hosted in Canada
- Secure infrastructure continuously monitored
- Automatic backups and system redundancy
________________________________________
- Certified compliance
- TGV certification
- SOC 2 certification
- Rigorous controls for data security, privacy and data integrity
________________________________________
- Protection of medical information
- Data encryption
- Controlled access and secure authentication
- Compliance with applicable legal and regulatory requirements
Access the group management module details to discover its full features.
The camera captures it for you.
Smart scanning
- Automatic scanning of Health Insurance Numbers (single or multiple) without manual entry
- Automatic creation of a patient record from a scan
- Scan a list of patients or appointments in just a few clicks
The mobile app adapts to your practice.
Simplified billing
- Customization of frequently used medical acts
- Quick access to your saved medical acts and templates
- Upload documents directly from your device
Integrated collaboration tool with your billing advisor.
Messagerie et collaboration intégrées
FACNET includes a collaborative messaging feature that makes it easy to communicate directly with your billing advisor within your work environment.
- Centralized communication
- Messaging integrated into FACNET’s web application
- Also available through the mobile app
- Add notes for your advisor directly in the Smart Castonguette
- History of communications available at all times
- Simplified collaboration
- Quick exchanges with your billing advisor
- Communication related to records or specific situations
- Ability to ask questions directly related to your billing
FACNET automatically integrates RAMQ updates, agreements and changes to ensure compliant, up-to-date billing without any action required on your part.
Data hosted in Canada, with TGV and SOC 2 certifications.
Security and privacy
Your data is hosted locally and protected according to the highest security standards, including TGV and SOC 2 certifications.
- Secure hosting
- Data hosted in Canada
- Secure infrastructure continuously monitored
- Automatic backups and system redundancy
________________________________________
- Certified compliance
- TGV certification
- SOC 2 certification
- Rigorous controls for data security, privacy and data integrity
________________________________________
- Protection of medical information
- Data encryption
- Controlled access and secure authentication
- Compliance with applicable legal and regulatory requirements
Choose your level of independence: enter your data yourself or let our billing experts handle everything.
Data entry
Management of RAMQ billing data entry and processing varies depending on the plan selected. You can be fully independent or entrust this step to our team.
🔹 Solo Plan – Complete independence
• You enter your data in the platform
• Data entry validation by the software
• Basic optimization of your billing
________________________________________
🔹 Elite Plan – Guided independence
• You enter the data
• Data entry validation by the software
• Support from our team
• Management of account statements and corrections by our team
• Intermediate optimization of your billing
________________________________________
🔹 Agency Plan – Full-service management
• Data entry completed by our experts
• Data entry validation by the software and our experts before submission to RAMQ
• Support from our team
• Gestion des états de compte et corrections par notre équipe
• Maximum optimization of your billing
________________________________________
🔹 Simplified integration
• Option to integrate with your EMR (included in the Agency plan)
• Data import module
• Structured process compliant with RAMQ requirements
"
Optimal billing of various packages (on-call coverage, department head duties, etc.) to avoid omissions and maximize your revenue.
Billing for various packages
Solo: The system facilitates the automatic entry of certain packages, where possible.
Elite: The system facilitates the automatic entry of certain packages, where possible. Your advisor guides you on the packages you are entitled to and explains how to enter them into the system.
Agency: Full-service management. FACNET enters all packages you are entitled to and optimizes their billing (on-call coverage, department head duties, AMP and others). Nothing to think about on your end — no omissions; everything you are entitled to is billed.
We collect, scan, and securely retain your documents in our cloud infrastructure for 5 years.
Scanning and retention of documents
We collect, scan and store your billing-related documents, before and after data entry, in a secure environment.
________________________________________
🔹 Receipt and scanning
• Receipt of your billing documents in paper or digital format
• File uploads integrated into the technology solutions
• Secure scanning of paper documents
• Integration of files into your electronic record
________________________________________
🔹 Secure retention
• Secure cloud-based storage
• Structured, centralized archiving
• Document retention for at least five years
________________________________________
🔹 Access and organization
• Quick access to documents related to a claim
• Simplified management of your supporting documents
• Controlled, secure access
Rigorous validation and continuous optimization before transmission to RAMQ.
Data validation before submission to RAMQ
Before any transmission to RAMQ, your billing is validated to ensure compliance, accuracy and optimization of the amounts claimed.
________________________________________
🔹 Automated validation powered by the software’s intelligence
• Data verification before submission
• Detection of inconsistencies and potential errors
• Application of current rules and parameters
________________________________________
🔹 Expert validation (Agency Plan)
• Complete review by our specialists
• Thorough verification in addition to automated controls
• Optimal validation before transmission
________________________________________
🔹 Optimization and follow-up
• Personalized follow-up on missing information
• Advice to optimize billing in full compliance
• Forwarding of hourly-rate payment claims and blended-payment claims to the authorized signatory
Personalized follow-up on corrections and account statements by your advisor.
Corrections & personalized follow-up – Account statements
We provide rigorous follow-up on corrections and adjustments to maintain compliant, complete and optimized medical billing. A specialist with expertise in your area of practice is assigned to you.
________________________________________
🔹 Analysis of denials
• Analysis of denials appearing on account statements
• Reconciliation of error reports
• Identification of causes and required corrective actions
________________________________________
🔹 Corrections and adjustments
• Correction of detected errors
• Adjustments compliant with RAMQ requirements
• Updating of claims as needed
________________________________________
🔹 Advocacy and follow-up
• Contesting illegitimate payment denials
• Follow-up on account statements
• Clear explanations of the corrections made
Intelligent module with automatic code suggestions
Optimization of your billing
The FACNET platform includes an intelligent system that analyzes the billing context to suggest appropriate codes and automatically optimize your claims.
________________________________________
🔹 Integrated contextual intelligence
• Analysis of entered data (patient, medical act, clinical context)
• Automatic suggestion of relevant codes
• Intelligent matching of medical acts, diagnoses and RAMQ registrations
• Consideration of the specific aspects related to your specialty
________________________________________
🔹 Proactive optimization
• Identification of potentially applicable medical acts
• Reduction in missed billing opportunities
• Continuous improvement based on your practice patterns
________________________________________
🔹 Expert validation – Agency Plan
In addition to the intelligent system, the Agency Plan includes a cross-check by a billing expert.
• Review of the codes suggested by the system
• Strategic adjustments based on your practice profile
• Thorough verification of RAMQ compliance
• Additional optimization of claims before transmission
Real-time visibility of RAMQ registrations and vulnerability codes affecting your billing
Simplified patient roster management
The patient roster management module allows you to view and validate, in real time, RAMQ registrations associated with your patients, including vulnerability codes that directly affect billing.
________________________________________
🔹 Synchronization with RAMQ
• Automatic updating of patient registrations
• Validation of the registration’s active status
• Synchronization of relevant information
________________________________________
🔹 Vulnerability management
• Identification of applicable vulnerability codes
• View of statuses affecting rates
• Better alignment between the patient profile and billed medical acts
________________________________________
🔹 Impact on billing
• Reduction of errors related to incorrect statuses
• Compliant billing based on the patient’s profile
________________________________________
🔹 Expert validation – Agency Plan
As part of the Agency Plan, FACNET ensures that billing properly matches the patient’s registration status based on your billing.
• Verification of consistency between RAMQ registration and billed medical acts
• Identification of potential discrepancies
• Follow-up with administrative staff when required
A medical billing expert assigned to your account to support you.
Dedicated specialized advisor
A medical billing expert dedicated to your practice for personalized support that evolves with your needs.
Included:
- Specialized advisor assigned to your account
- Initial training tailored to your situation
- Optimization advice based on changes in your situation
We analyze situations, make the required adjustments, and handle the necessary communications with RAMQ in collaboration with your team.
Proactive management of communications with RAMQ
We analyze complex situations, make the necessary adjustments, and handle communications with RAMQ in collaboration with your team.
- Follow-up on special requests
- Coordination of administrative procedures
- Proactive intervention when required
Our experts analyze RAMQ changes and clearly explain their impact on your billing.
Analysis and interpretation of RAMQ updates
Our experts analyze regulatory changes and clearly explain their impact on your billing.
- Interpretation of new agreements
- Strategic adjustments based on your profile
- Plain-language explanation of complex changes
Schedule personalized meetings with your advisor by phone, videoconference, or in person, depending on your situation.
Personalized strategic meetings
Meetings tailored to your situation to optimize your practice.
- By videoconference, phone, or in person
- Periodic review of your billing
- Strategic discussion about your billing and key career milestones
Follow up on your billing progress and access reports tailored to your needs.
Dashboard & custom reports
Follow up on your billing progress year after year.
Inclus :
- Custom reports
- Integrated reports
- Comparative follow-up by period
All the official documents you need to simplify your tax filing.
Tax documents
We provide all the documents you need for your income tax return.
Inclus :
- Tax documents
- Detailed annual summaries
Billed individually based on the number of claims processed.
Billed individually based on the number of claims processed.
Billed individually based on the number of claims processed.
Fast online or phone support, always included.
Technical support
Fast, accessible technical support to ensure the continuity of your operations.
Inclus :
- Online or phone assistance
- Support in the event of a technical issue
- Direct line to your billing advisor
- Support always included, regardless of the plan
Resources are available at all times to support your autonomy.
Training tailored to your practice and service plan to ensure effective onboarding to the platform.
Personalized training
Everything you need to be fully independent.
Inclus :
- Initial online training
- Personalized support based on the selected plan
- Checklists and guides integrated into the software
- Training videos available at all times
SaaS Licence
Solo
$99
per month, per physician
Stay 100% independent by billing your own services with our secure web-based medical billing software.
Service
Elite
$249
per month, per physician
Enter your data and our experts take care of the rest. Dedicated support, guidance, and rigorous RAMQ follow-up to ensure nothing is missed.
STARTING AT
Most popular
Service
Agency
STARTING AT
$398
per month, per physician
depending on your specialty and practice
Delegate your billing with complete peace of mind. Our team provides turnkey management, from data entry to processing account statements. Benefit from expert guidance and support at every step. The most comprehensive plan on the market.
Service
Custom
Tailored to your practice and needs
You choose your level of involvement and our team steps in whenever you need us. Together, we build a flexible, scalable plan that adapts to the way you practice.
SaaS Licence
Solo
$99
per month, per physician
Service
Elite
$249
per month, per physician
Most popular
Service
Agency
STARTING AT
$398
per month, per physician
depending on your specialty and practice
Service
Custom
Tailored to your practice and needs
You choose your level of involvement and our team steps in whenever you need us. Together, we build a flexible, scalable plan that adapts to the way you practice.
Your plan’s features at a glance
Compare your options to choose the ideal plan.
Solo
Elite
Agency
Real-time performance and control
Secure web-based platform
- Interactive dashboard with key indicators available 24/7
- Intelligent alerts and automated notifications
- Preview of amounts receivable
- Automated ceiling calculations
- Complete history of patients and billed acts
- Synchronization with all technological tools
Everything is in place to speed up your data entry
Fast, automated data entry
- Billing schedule for acts, hourly rates and blended payment
- Customizable templates for fee codes and recurring patients
- Shortcuts and automatic additions
- Checklists and keyboard shortcuts adapted to your specialty
- Directory of referring professionals
- Automation of billing packages (number of patients seen, etc.)
- Integration with your EMR and mobile app
- Data import module
A sophisticated business rules engine for compliant billing right the first time
Built-in validation and compliance
- Real-time validation of Health Insurance Numbers (NAM) with RAMQ
- Automatic detection of entry errors
- Transfer of up-to-date patient data from the EMR to FACNET
Everything you need to measure performance and follow up on the status of your billing in real time
Reports, dashboard and analytics
- Business intelligence modules
- Built-in reports and dashboards
- Patient registration status
- Follow-up on account statements and payments received
Integrated collaboration tool with your billing advisor.
Built-in messaging and collaboration
FACNET includes a collaborative messaging feature that makes it easy to communicate directly with your billing advisor within your work environment.
- Centralized communication
- Messaging integrated into FACNET’s web application
- Also available through the mobile app
- Add notes for your advisor directly in the Smart Castonguette
- History of communications available at all times
- Simplified collaboration
- Quick exchanges with your billing advisor
- Communication related to records or specific situations
- Ability to ask questions directly related to your billing
Intelligent synchronization with your EMR for optimized medical billing
Smart Castonguette (EMR integration) *
- Automated clinical data processing
- Secure transfer of information from the EMR to FACNET
- Automatic conversion of data into billing items
- Reduced data entry requirements
___________________________________________
- Optimized integration
- Compatible with partner EMRs (Myle, KinLogix, Omnimed and Ofys)
- Structured synchronization of essential data
Included in the Agency plan. Available as an option for the Elite and Solo plans.
Automatic synchronization of RAMQ patient registrations for compliant, optimized medical billing.
Synchronization with patient registrations
A patient’s RAMQ registration is automatically synchronized with your billing. Relevant information, including vulnerability codes where applicable, is taken into account to suggest the appropriate medical acts.
- Intelligent synchronization
- Automatic synchronization between RAMQ registration, the patient record and the FACNET software
- Real-time updates of relevant information
- Instant access to registration data
________________________________________
- Optimized medical billing
- Consideration of vulnerability codes, where applicable
- Automatic suggestion of the appropriate medical acts
- Simplified patient registration with RAMQ
________________________________________
- Simplified management
- Synchronization with the FACNET billing system
- Fast management of changes and updates
- Reduced risk of errors and non-compliance
FACNET automatically integrates RAMQ updates, agreements and changes to ensure compliant, up-to-date billing without any action required on your part.
Data hosted in Canada, with TGV and SOC 2 certifications.
Security and privacy
Your data is hosted locally and protected according to the highest security standards, including TGV and SOC 2 certifications.
- Secure hosting
- Data hosted in Canada
- Secure infrastructure continuously monitored
- Automatic backups and system redundancy
________________________________________
- Certified compliance
- TGV certification
- SOC 2 certification
- Rigorous controls for data security, privacy and data integrity
________________________________________
- Protection of medical information
- Data encryption
- Controlled access and secure authentication
- Compliance with applicable legal and regulatory requirements
Access the group management module details to discover its full features.
The camera captures it for you.
Smart scanning
- Automatic scanning of Health Insurance Numbers (single or multiple) without manual entry
- Automatic creation of a patient record from a scan
- Scan a list of patients or appointments in just a few clicks
The mobile app adapts to your practice.
Simplified billing
- Customization of frequently used medical acts
- Quick access to your saved medical acts and templates
- Upload documents directly from your device
Integrated collaboration tool with your billing advisor.
Messagerie et collaboration intégrées
FACNET includes a collaborative messaging feature that makes it easy to communicate directly with your billing advisor within your work environment.
- Centralized communication
- Messaging integrated into FACNET’s web application
- Also available through the mobile app
- Add notes for your advisor directly in the Smart Castonguette
- History of communications available at all times
- Simplified collaboration
- Quick exchanges with your billing advisor
- Communication related to records or specific situations
- Ability to ask questions directly related to your billing
FACNET automatically integrates RAMQ updates, agreements and changes to ensure compliant, up-to-date billing without any action required on your part.
Data hosted in Canada, with TGV and SOC 2 certifications.
Security and privacy
Your data is hosted locally and protected according to the highest security standards, including TGV and SOC 2 certifications.
- Secure hosting
- Data hosted in Canada
- Secure infrastructure continuously monitored
- Automatic backups and system redundancy
________________________________________
- Certified compliance
- TGV certification
- SOC 2 certification
- Rigorous controls for data security, privacy and data integrity
________________________________________
- Protection of medical information
- Data encryption
- Controlled access and secure authentication
- Compliance with applicable legal and regulatory requirements
Choose your level of independence: enter your data yourself or let our billing experts handle everything.
Data entry
Management of RAMQ billing data entry and processing varies depending on the plan selected. You can be fully independent or entrust this step to our team.
🔹 Solo Plan – Complete independence
• You enter your data in the platform
• Data entry validation by the software
• Basic optimization of your billing
________________________________________
🔹 Elite Plan – Guided independence
• You enter the data
• Data entry validation by the software
• Support from our team
• Management of account statements and corrections by our team
• Intermediate optimization of your billing
________________________________________
🔹 Agency Plan – Full-service management
• Data entry completed by our experts
• Data entry validation by the software and our experts before submission to RAMQ
• Support from our team
• Gestion des états de compte et corrections par notre équipe
• Maximum optimization of your billing
________________________________________
🔹 Simplified integration
• Option to integrate with your EMR (included in the Agency plan)
• Data import module
• Structured process compliant with RAMQ requirements
"
Optimal billing of various packages (on-call coverage, department head duties, etc.) to avoid omissions and maximize your revenue.
Billing for various packages
Solo: The system facilitates the automatic entry of certain packages, where possible.
Elite: The system facilitates the automatic entry of certain packages, where possible. Your advisor guides you on the packages you are entitled to and explains how to enter them into the system.
Agency: Full-service management. FACNET enters all packages you are entitled to and optimizes their billing (on-call coverage, department head duties, AMP and others). Nothing to think about on your end — no omissions; everything you are entitled to is billed.
We collect, scan, and securely retain your documents in our cloud infrastructure for 5 years.
Scanning and retention of documents
We collect, scan and store your billing-related documents, before and after data entry, in a secure environment.
________________________________________
🔹 Receipt and scanning
• Receipt of your billing documents in paper or digital format
• File uploads integrated into the technology solutions
• Secure scanning of paper documents
• Integration of files into your electronic record
________________________________________
🔹 Secure retention
• Secure cloud-based storage
• Structured, centralized archiving
• Document retention for at least five years
________________________________________
🔹 Access and organization
• Quick access to documents related to a claim
• Simplified management of your supporting documents
• Controlled, secure access
Rigorous validation and continuous optimization before transmission to RAMQ.
Data validation before submission to RAMQ
Before any transmission to RAMQ, your billing is validated to ensure compliance, accuracy and optimization of the amounts claimed.
________________________________________
🔹 Automated validation powered by the software’s intelligence
• Data verification before submission
• Detection of inconsistencies and potential errors
• Application of current rules and parameters
________________________________________
🔹 Expert validation (Agency Plan)
• Complete review by our specialists
• Thorough verification in addition to automated controls
• Optimal validation before transmission
________________________________________
🔹 Optimization and follow-up
• Personalized follow-up on missing information
• Advice to optimize billing in full compliance
• Forwarding of hourly-rate payment claims and blended-payment claims to the authorized signatory
Personalized follow-up on corrections and account statements by your advisor.
Corrections & personalized follow-up – Account statements
We provide rigorous follow-up on corrections and adjustments to maintain compliant, complete and optimized medical billing. A specialist with expertise in your area of practice is assigned to you.
________________________________________
🔹 Analysis of denials
• Analysis of denials appearing on account statements
• Reconciliation of error reports
• Identification of causes and required corrective actions
________________________________________
🔹 Corrections and adjustments
• Correction of detected errors
• Adjustments compliant with RAMQ requirements
• Updating of claims as needed
________________________________________
🔹 Advocacy and follow-up
• Contesting illegitimate payment denials
• Follow-up on account statements
• Clear explanations of the corrections made
Intelligent module with automatic code suggestions
Optimization of your billing
The FACNET platform includes an intelligent system that analyzes the billing context to suggest appropriate codes and automatically optimize your claims.
________________________________________
🔹 Integrated contextual intelligence
• Analysis of entered data (patient, medical act, clinical context)
• Automatic suggestion of relevant codes
• Intelligent matching of medical acts, diagnoses and RAMQ registrations
• Consideration of the specific aspects related to your specialty
________________________________________
🔹 Proactive optimization
• Identification of potentially applicable medical acts
• Reduction in missed billing opportunities
• Continuous improvement based on your practice patterns
________________________________________
🔹 Expert validation – Agency Plan
In addition to the intelligent system, the Agency Plan includes a cross-check by a billing expert.
• Review of the codes suggested by the system
• Strategic adjustments based on your practice profile
• Thorough verification of RAMQ compliance
• Additional optimization of claims before transmission
Real-time visibility of RAMQ registrations and vulnerability codes affecting your billing
Simplified patient roster management
The patient roster management module allows you to view and validate, in real time, RAMQ registrations associated with your patients, including vulnerability codes that directly affect billing.
________________________________________
🔹 Synchronization with RAMQ
• Automatic updating of patient registrations
• Validation of the registration’s active status
• Synchronization of relevant information
________________________________________
🔹 Vulnerability management
• Identification of applicable vulnerability codes
• View of statuses affecting rates
• Better alignment between the patient profile and billed medical acts
________________________________________
🔹 Impact on billing
• Reduction of errors related to incorrect statuses
• Compliant billing based on the patient’s profile
________________________________________
🔹 Expert validation – Agency Plan
As part of the Agency Plan, FACNET ensures that billing properly matches the patient’s registration status based on your billing.
• Verification of consistency between RAMQ registration and billed medical acts
• Identification of potential discrepancies
• Follow-up with administrative staff when required
A medical billing expert assigned to your account to support you.
Dedicated specialized advisor
A medical billing expert dedicated to your practice for personalized support that evolves with your needs.
Included:
- Specialized advisor assigned to your account
- Initial training tailored to your situation
- Optimization advice based on changes in your situation
We analyze situations, make the required adjustments, and handle the necessary communications with RAMQ in collaboration with your team.
Proactive management of communications with RAMQ
We analyze complex situations, make the necessary adjustments, and handle communications with RAMQ in collaboration with your team.
- Follow-up on special requests
- Coordination of administrative procedures
- Proactive intervention when required
Our experts analyze RAMQ changes and clearly explain their impact on your billing.
Analysis and interpretation of RAMQ updates
Our experts analyze regulatory changes and clearly explain their impact on your billing.
- Interpretation of new agreements
- Strategic adjustments based on your profile
- Plain-language explanation of complex changes
Schedule personalized meetings with your advisor by phone, videoconference, or in person, depending on your situation.
Personalized strategic meetings
Meetings tailored to your situation to optimize your practice.
- By videoconference, phone, or in person
- Periodic review of your billing
- Strategic discussion about your billing and key career milestones
Follow up on your billing progress and access reports tailored to your needs.
Dashboard & custom reports
Follow up on your billing progress year after year.
Inclus :
- Custom reports
- Integrated reports
- Comparative follow-up by period
All the official documents you need to simplify your tax filing.
Tax documents
We provide all the documents you need for your income tax return.
Inclus :
- Tax documents
- Detailed annual summaries
Billed individually based on the number of claims processed.
Billed individually based on the number of claims processed.
Billed individually based on the number of claims processed.
Fast online or phone support, always included.
Technical support
Fast, accessible technical support to ensure the continuity of your operations.
Inclus :
- Online or phone assistance
- Support in the event of a technical issue
- Direct line to your billing advisor
- Support always included, regardless of the plan
Resources are available at all times to support your autonomy.
Training tailored to your practice and service plan to ensure effective onboarding to the platform.
Personalized training
Everything you need to be fully independent.
Inclus :
- Initial online training
- Personalized support based on the selected plan
- Checklists and guides integrated into the software
- Training videos available at all times
SaaS Licence
Solo
$99
per month, per physician
Stay 100% independent by billing your own services with our secure web-based medical billing software.
Service
Elite
$249
per month, per physician
Enter your data and our experts take care of the rest. Dedicated support, guidance, and rigorous RAMQ follow-up to ensure nothing is missed.
STARTING AT
Most popular
Service
Agency
6 months free
Flexible and no commitment
Delegate your billing with complete peace of mind. Our team provides turnkey management, from data entry to processing account statements. Benefit from expert guidance and support at every step. The most comprehensive plan on the market.
Service
Custom
Tailored to your practice and needs
SaaS Licence
Solo
$99
per month, per physician
Service
Elite
$249
per month, per physician
Most popular
Service
Agency
6 months free
Flexible and no commitment
Service
Custom
Tailored to your practice and needs
Your plan’s features at a glance
Compare your options to choose the ideal plan.
Solo
Elite
Agency
Real-time performance and control
Secure web-based platform
- Interactive dashboard with key indicators available 24/7
- Intelligent alerts and automated notifications
- Preview of amounts receivable
- Automated ceiling calculations
- Complete history of patients and billed acts
- Synchronization with all technological tools
Everything is in place to speed up your data entry
Fast, automated data entry
- Billing schedule for acts, hourly rates and blended payment
- Customizable templates for fee codes and recurring patients
- Shortcuts and automatic additions
- Checklists and keyboard shortcuts adapted to your specialty
- Directory of referring professionals
- Automation of billing packages (number of patients seen, etc.)
- Integration with your EMR and mobile app
- Data import module
A sophisticated business rules engine for compliant billing right the first time
Built-in validation and compliance
- Real-time validation of Health Insurance Numbers (NAM) with RAMQ
- Automatic detection of entry errors
- Transfer of up-to-date patient data from the EMR to FACNET
Everything you need to measure performance and follow up on the status of your billing in real time
Reports, dashboard and analytics
- Business intelligence modules
- Built-in reports and dashboards
- Patient registration status
- Follow-up on account statements and payments received
Integrated collaboration tool with your billing advisor.
Built-in messaging and collaboration
FACNET includes a collaborative messaging feature that makes it easy to communicate directly with your billing advisor within your work environment.
- Centralized communication
- Messaging integrated into FACNET’s web application
- Also available through the mobile app
- Add notes for your advisor directly in the Smart Castonguette
- History of communications available at all times
- Simplified collaboration
- Quick exchanges with your billing advisor
- Communication related to records or specific situations
- Ability to ask questions directly related to your billing
Intelligent synchronization with your EMR for optimized medical billing
Smart Castonguette (EMR integration) *
- Automated clinical data processing
- Secure transfer of information from the EMR to FACNET
- Automatic conversion of data into billing items
- Reduced data entry requirements
___________________________________________
- Optimized integration
- Compatible with partner EMRs (Myle, KinLogix, Omnimed and Ofys)
- Structured synchronization of essential data
Included in the Agency plan. Available as an option for the Elite and Solo plans.
Automatic synchronization of RAMQ patient registrations for compliant, optimized medical billing.
Synchronization with patient registrations
A patient’s RAMQ registration is automatically synchronized with your billing. Relevant information, including vulnerability codes where applicable, is taken into account to suggest the appropriate medical acts.
- Intelligent synchronization
- Automatic synchronization between RAMQ registration, the patient record and the FACNET software
- Real-time updates of relevant information
- Instant access to registration data
________________________________________
- Optimized medical billing
- Consideration of vulnerability codes, where applicable
- Automatic suggestion of the appropriate medical acts
- Simplified patient registration with RAMQ
________________________________________
- Simplified management
- Synchronization with the FACNET billing system
- Fast management of changes and updates
- Reduced risk of errors and non-compliance
FACNET automatically integrates RAMQ updates, agreements and changes to ensure compliant, up-to-date billing without any action required on your part.
Data hosted in Canada, with TGV and SOC 2 certifications.
Security and privacy
Your data is hosted locally and protected according to the highest security standards, including TGV and SOC 2 certifications.
- Secure hosting
- Data hosted in Canada
- Secure infrastructure continuously monitored
- Automatic backups and system redundancy
________________________________________
- Certified compliance
- TGV certification
- SOC 2 certification
- Rigorous controls for data security, privacy and data integrity
________________________________________
- Protection of medical information
- Data encryption
- Controlled access and secure authentication
- Compliance with applicable legal and regulatory requirements
Access the group management module details to discover its full features.
The camera captures it for you.
Smart scanning
- Automatic scanning of Health Insurance Numbers (single or multiple) without manual entry
- Automatic creation of a patient record from a scan
- Scan a list of patients or appointments in just a few clicks
The mobile app adapts to your practice.
Simplified billing
- Customization of frequently used medical acts
- Quick access to your saved medical acts and templates
- Upload documents directly from your device
Integrated collaboration tool with your billing advisor.
Messagerie et collaboration intégrées
FACNET includes a collaborative messaging feature that makes it easy to communicate directly with your billing advisor within your work environment.
- Centralized communication
- Messaging integrated into FACNET’s web application
- Also available through the mobile app
- Add notes for your advisor directly in the Smart Castonguette
- History of communications available at all times
- Simplified collaboration
- Quick exchanges with your billing advisor
- Communication related to records or specific situations
- Ability to ask questions directly related to your billing
FACNET automatically integrates RAMQ updates, agreements and changes to ensure compliant, up-to-date billing without any action required on your part.
Data hosted in Canada, with TGV and SOC 2 certifications.
Security and privacy
Your data is hosted locally and protected according to the highest security standards, including TGV and SOC 2 certifications.
- Secure hosting
- Data hosted in Canada
- Secure infrastructure continuously monitored
- Automatic backups and system redundancy
________________________________________
- Certified compliance
- TGV certification
- SOC 2 certification
- Rigorous controls for data security, privacy and data integrity
________________________________________
- Protection of medical information
- Data encryption
- Controlled access and secure authentication
- Compliance with applicable legal and regulatory requirements
Choose your level of independence: enter your data yourself or let our billing experts handle everything.
Data entry
Management of RAMQ billing data entry and processing varies depending on the plan selected. You can be fully independent or entrust this step to our team.
🔹 Solo Plan – Complete independence
• You enter your data in the platform
• Data entry validation by the software
• Basic optimization of your billing
________________________________________
🔹 Elite Plan – Guided independence
• You enter the data
• Data entry validation by the software
• Support from our team
• Management of account statements and corrections by our team
• Intermediate optimization of your billing
________________________________________
🔹 Agency Plan – Full-service management
• Data entry completed by our experts
• Data entry validation by the software and our experts before submission to RAMQ
• Support from our team
• Gestion des états de compte et corrections par notre équipe
• Maximum optimization of your billing
________________________________________
🔹 Simplified integration
• Option to integrate with your EMR (included in the Agency plan)
• Data import module
• Structured process compliant with RAMQ requirements
"
Optimal billing of various packages (on-call coverage, department head duties, etc.) to avoid omissions and maximize your revenue.
Billing for various packages
Solo: The system facilitates the automatic entry of certain packages, where possible.
Elite: The system facilitates the automatic entry of certain packages, where possible. Your advisor guides you on the packages you are entitled to and explains how to enter them into the system.
Agency: Full-service management. FACNET enters all packages you are entitled to and optimizes their billing (on-call coverage, department head duties, AMP and others). Nothing to think about on your end — no omissions; everything you are entitled to is billed.
We collect, scan, and securely retain your documents in our cloud infrastructure for 5 years.
Scanning and retention of documents
We collect, scan and store your billing-related documents, before and after data entry, in a secure environment.
________________________________________
🔹 Receipt and scanning
• Receipt of your billing documents in paper or digital format
• File uploads integrated into the technology solutions
• Secure scanning of paper documents
• Integration of files into your electronic record
________________________________________
🔹 Secure retention
• Secure cloud-based storage
• Structured, centralized archiving
• Document retention for at least five years
________________________________________
🔹 Access and organization
• Quick access to documents related to a claim
• Simplified management of your supporting documents
• Controlled, secure access
Rigorous validation and continuous optimization before transmission to RAMQ.
Data validation before submission to RAMQ
Before any transmission to RAMQ, your billing is validated to ensure compliance, accuracy and optimization of the amounts claimed.
________________________________________
🔹 Automated validation powered by the software’s intelligence
• Data verification before submission
• Detection of inconsistencies and potential errors
• Application of current rules and parameters
________________________________________
🔹 Expert validation (Agency Plan)
• Complete review by our specialists
• Thorough verification in addition to automated controls
• Optimal validation before transmission
________________________________________
🔹 Optimization and follow-up
• Personalized follow-up on missing information
• Advice to optimize billing in full compliance
• Forwarding of hourly-rate payment claims and blended-payment claims to the authorized signatory
Personalized follow-up on corrections and account statements by your advisor.
Corrections & personalized follow-up – Account statements
We provide rigorous follow-up on corrections and adjustments to maintain compliant, complete and optimized medical billing. A specialist with expertise in your area of practice is assigned to you.
________________________________________
🔹 Analysis of denials
• Analysis of denials appearing on account statements
• Reconciliation of error reports
• Identification of causes and required corrective actions
________________________________________
🔹 Corrections and adjustments
• Correction of detected errors
• Adjustments compliant with RAMQ requirements
• Updating of claims as needed
________________________________________
🔹 Advocacy and follow-up
• Contesting illegitimate payment denials
• Follow-up on account statements
• Clear explanations of the corrections made
Intelligent module with automatic code suggestions
Optimization of your billing
The FACNET platform includes an intelligent system that analyzes the billing context to suggest appropriate codes and automatically optimize your claims.
________________________________________
🔹 Integrated contextual intelligence
• Analysis of entered data (patient, medical act, clinical context)
• Automatic suggestion of relevant codes
• Intelligent matching of medical acts, diagnoses and RAMQ registrations
• Consideration of the specific aspects related to your specialty
________________________________________
🔹 Proactive optimization
• Identification of potentially applicable medical acts
• Reduction in missed billing opportunities
• Continuous improvement based on your practice patterns
________________________________________
🔹 Expert validation – Agency Plan
In addition to the intelligent system, the Agency Plan includes a cross-check by a billing expert.
• Review of the codes suggested by the system
• Strategic adjustments based on your practice profile
• Thorough verification of RAMQ compliance
• Additional optimization of claims before transmission
Real-time visibility of RAMQ registrations and vulnerability codes affecting your billing
Simplified patient roster management
The patient roster management module allows you to view and validate, in real time, RAMQ registrations associated with your patients, including vulnerability codes that directly affect billing.
________________________________________
🔹 Synchronization with RAMQ
• Automatic updating of patient registrations
• Validation of the registration’s active status
• Synchronization of relevant information
________________________________________
🔹 Vulnerability management
• Identification of applicable vulnerability codes
• View of statuses affecting rates
• Better alignment between the patient profile and billed medical acts
________________________________________
🔹 Impact on billing
• Reduction of errors related to incorrect statuses
• Compliant billing based on the patient’s profile
________________________________________
🔹 Expert validation – Agency Plan
As part of the Agency Plan, FACNET ensures that billing properly matches the patient’s registration status based on your billing.
• Verification of consistency between RAMQ registration and billed medical acts
• Identification of potential discrepancies
• Follow-up with administrative staff when required
A medical billing expert assigned to your account to support you.
Dedicated specialized advisor
A medical billing expert dedicated to your practice for personalized support that evolves with your needs.
Included:
- Specialized advisor assigned to your account
- Initial training tailored to your situation
- Optimization advice based on changes in your situation
We analyze situations, make the required adjustments, and handle the necessary communications with RAMQ in collaboration with your team.
Proactive management of communications with RAMQ
We analyze complex situations, make the necessary adjustments, and handle communications with RAMQ in collaboration with your team.
- Follow-up on special requests
- Coordination of administrative procedures
- Proactive intervention when required
Our experts analyze RAMQ changes and clearly explain their impact on your billing.
Analysis and interpretation of RAMQ updates
Our experts analyze regulatory changes and clearly explain their impact on your billing.
- Interpretation of new agreements
- Strategic adjustments based on your profile
- Plain-language explanation of complex changes
Schedule personalized meetings with your advisor by phone, videoconference, or in person, depending on your situation.
Personalized strategic meetings
Meetings tailored to your situation to optimize your practice.
- By videoconference, phone, or in person
- Periodic review of your billing
- Strategic discussion about your billing and key career milestones
Follow up on your billing progress and access reports tailored to your needs.
Dashboard & custom reports
Follow up on your billing progress year after year.
Inclus :
- Custom reports
- Integrated reports
- Comparative follow-up by period
All the official documents you need to simplify your tax filing.
Tax documents
We provide all the documents you need for your income tax return.
Inclus :
- Tax documents
- Detailed annual summaries
Billed individually based on the number of claims processed.
Billed individually based on the number of claims processed.
Billed individually based on the number of claims processed.
Fast online or phone support, always included.
Technical support
Fast, accessible technical support to ensure the continuity of your operations.
Inclus :
- Online or phone assistance
- Support in the event of a technical issue
- Direct line to your billing advisor
- Support always included, regardless of the plan
Resources are available at all times to support your autonomy.
Training tailored to your practice and service plan to ensure effective onboarding to the platform.
Personalized training
Everything you need to be fully independent.
Inclus :
- Initial online training
- Personalized support based on the selected plan
- Checklists and guides integrated into the software
- Training videos available at all times
Soon-to-be a new billing-doctor?
free months with benefits
One less thing to worry about!
We take care of everything so you can focus on your patients.
SaaS Licence
Solo
$99
per month, per physician
Stay 100% independent by billing your own services with our secure web-based medical billing software.
Service
Elite
$249
per month, per physician
Enter your data and our experts take care of the rest. Dedicated support, guidance, and rigorous RAMQ follow-up to ensure nothing is missed.
STARTING AT
Service
Agency
STARTING AT
$398
per month, per physician
depending on your specialty and practice
Delegate your billing with complete peace of mind. Our team provides turnkey management, from data entry to processing account statements. Benefit from expert guidance and support at every step. The most comprehensive plan on the market.
Most popular
Service
Custom
You choose your level of involvement and our team steps in whenever you need us. Together, we build a flexible, scalable plan that adapts to the way you practise.
SaaS Licence
Solo
$99
per month, per physician
Service
Elite
$249
per month, per physician
Service
Agency
STARTING AT
$398
per month, per physician
depending on your specialty and practice
Delegate your billing with complete peace of mind. Our team provides turnkey management, from data entry to processing account statements. Benefit from expert guidance and support at every step. The most comprehensive plan on the market.
Most popular
Service
Custom
You choose your level of involvement and our team steps in whenever you need us. Together, we build a flexible, scalable plan that adapts to the way you practise.
Your plan’s features at a glance
Compare your options to choose the ideal plan.
Solo
Elite
Agency
Real-time performance and control
Secure web-based platform
- Interactive dashboard with key indicators available 24/7
- Intelligent alerts and automated notifications
- Preview of amounts receivable
- Automated ceiling calculations
- Complete history of patients and billed acts
- Synchronization with all technological tools
Everything is in place to speed up your data entry
Fast, automated data entry
- Billing schedule for acts, hourly rates and blended payment
- Customizable templates for fee codes and recurring patients
- Shortcuts and automatic additions
- Checklists and keyboard shortcuts adapted to your specialty
- Directory of referring professionals
- Automation of billing packages (number of patients seen, etc.)
- Integration with your EMR and mobile app
- Data import module
A sophisticated business rules engine for compliant billing right the first time
Built-in validation and compliance
- Real-time validation of Health Insurance Numbers (NAM) with RAMQ
- Automatic detection of entry errors
- Transfer of up-to-date patient data from the EMR to FACNET
Everything you need to measure performance and follow up on the status of your billing in real time
Reports, dashboard and analytics
- Business intelligence modules
- Built-in reports and dashboards
- Patient registration status
- Follow-up on account statements and payments received
Integrated collaboration tool with your billing advisor.
Built-in messaging and collaboration
FACNET includes a collaborative messaging feature that makes it easy to communicate directly with your billing advisor within your work environment.
- Centralized communication
- Messaging integrated into FACNET’s web application
- Also available through the mobile app
- Add notes for your advisor directly in the Smart Castonguette
- History of communications available at all times
- Simplified collaboration
- Quick exchanges with your billing advisor
- Communication related to records or specific situations
- Ability to ask questions directly related to your billing
Intelligent synchronization with your EMR for optimized medical billing
Smart Castonguette (EMR integration) *
- Automated clinical data processing
- Secure transfer of information from the EMR to FACNET
- Automatic conversion of data into billing items
- Reduced data entry requirements
___________________________________________
- Optimized integration
- Compatible with partner EMRs (Myle, KinLogix, Omnimed and Ofys)
- Structured synchronization of essential data
Included in the Agency plan. Available as an option for the Elite and Solo plans.
Automatic synchronization of RAMQ patient registrations for compliant, optimized medical billing.
Synchronization with patient registrations
A patient’s RAMQ registration is automatically synchronized with your billing. Relevant information, including vulnerability codes where applicable, is taken into account to suggest the appropriate medical acts.
- Intelligent synchronization
- Automatic synchronization between RAMQ registration, the patient record and the FACNET software
- Real-time updates of relevant information
- Instant access to registration data
________________________________________
- Optimized medical billing
- Consideration of vulnerability codes, where applicable
- Automatic suggestion of the appropriate medical acts
- Simplified patient registration with RAMQ
________________________________________
- Simplified management
- Synchronization with the FACNET billing system
- Fast management of changes and updates
- Reduced risk of errors and non-compliance
FACNET automatically integrates RAMQ updates, agreements and changes to ensure compliant, up-to-date billing without any action required on your part.
Data hosted in Canada, with TGV and SOC 2 certifications.
Security and privacy
Your data is hosted locally and protected according to the highest security standards, including TGV and SOC 2 certifications.
- Secure hosting
- Data hosted in Canada
- Secure infrastructure continuously monitored
- Automatic backups and system redundancy
________________________________________
- Certified compliance
- TGV certification
- SOC 2 certification
- Rigorous controls for data security, privacy and data integrity
________________________________________
- Protection of medical information
- Data encryption
- Controlled access and secure authentication
- Compliance with applicable legal and regulatory requirements
Access the group management module details to discover its full features.
The camera captures it for you.
Smart scanning
- Automatic scanning of Health Insurance Numbers (single or multiple) without manual entry
- Automatic creation of a patient record from a scan
- Scan a list of patients or appointments in just a few clicks
The mobile app adapts to your practice.
Simplified billing
- Customization of frequently used medical acts
- Quick access to your saved medical acts and templates
- Upload documents directly from your device
Integrated collaboration tool with your billing advisor.
Messagerie et collaboration intégrées
FACNET includes a collaborative messaging feature that makes it easy to communicate directly with your billing advisor within your work environment.
- Centralized communication
- Messaging integrated into FACNET’s web application
- Also available through the mobile app
- Add notes for your advisor directly in the Smart Castonguette
- History of communications available at all times
- Simplified collaboration
- Quick exchanges with your billing advisor
- Communication related to records or specific situations
- Ability to ask questions directly related to your billing
FACNET automatically integrates RAMQ updates, agreements and changes to ensure compliant, up-to-date billing without any action required on your part.
Data hosted in Canada, with TGV and SOC 2 certifications.
Security and privacy
Your data is hosted locally and protected according to the highest security standards, including TGV and SOC 2 certifications.
- Secure hosting
- Data hosted in Canada
- Secure infrastructure continuously monitored
- Automatic backups and system redundancy
________________________________________
- Certified compliance
- TGV certification
- SOC 2 certification
- Rigorous controls for data security, privacy and data integrity
________________________________________
- Protection of medical information
- Data encryption
- Controlled access and secure authentication
- Compliance with applicable legal and regulatory requirements
Choose your level of independence: enter your data yourself or let our billing experts handle everything.
Data entry
Management of RAMQ billing data entry and processing varies depending on the plan selected. You can be fully independent or entrust this step to our team.
🔹 Solo Plan – Complete independence
• You enter your data in the platform
• Data entry validation by the software
• Basic optimization of your billing
________________________________________
🔹 Elite Plan – Guided independence
• You enter the data
• Data entry validation by the software
• Support from our team
• Management of account statements and corrections by our team
• Intermediate optimization of your billing
________________________________________
🔹 Agency Plan – Full-service management
• Data entry completed by our experts
• Data entry validation by the software and our experts before submission to RAMQ
• Support from our team
• Gestion des états de compte et corrections par notre équipe
• Maximum optimization of your billing
________________________________________
🔹 Simplified integration
• Option to integrate with your EMR (included in the Agency plan)
• Data import module
• Structured process compliant with RAMQ requirements
"
Optimal billing of various packages (on-call coverage, department head duties, etc.) to avoid omissions and maximize your revenue.
Billing for various packages
Solo: The system facilitates the automatic entry of certain packages, where possible.
Elite: The system facilitates the automatic entry of certain packages, where possible. Your advisor guides you on the packages you are entitled to and explains how to enter them into the system.
Agency: Full-service management. FACNET enters all packages you are entitled to and optimizes their billing (on-call coverage, department head duties, AMP and others). Nothing to think about on your end — no omissions; everything you are entitled to is billed.
We collect, scan, and securely retain your documents in our cloud infrastructure for 5 years.
Scanning and retention of documents
We collect, scan and store your billing-related documents, before and after data entry, in a secure environment.
________________________________________
🔹 Receipt and scanning
• Receipt of your billing documents in paper or digital format
• File uploads integrated into the technology solutions
• Secure scanning of paper documents
• Integration of files into your electronic record
________________________________________
🔹 Secure retention
• Secure cloud-based storage
• Structured, centralized archiving
• Document retention for at least five years
________________________________________
🔹 Access and organization
• Quick access to documents related to a claim
• Simplified management of your supporting documents
• Controlled, secure access
Rigorous validation and continuous optimization before transmission to RAMQ.
Data validation before submission to RAMQ
Before any transmission to RAMQ, your billing is validated to ensure compliance, accuracy and optimization of the amounts claimed.
________________________________________
🔹 Automated validation powered by the software’s intelligence
• Data verification before submission
• Detection of inconsistencies and potential errors
• Application of current rules and parameters
________________________________________
🔹 Expert validation (Agency Plan)
• Complete review by our specialists
• Thorough verification in addition to automated controls
• Optimal validation before transmission
________________________________________
🔹 Optimization and follow-up
• Personalized follow-up on missing information
• Advice to optimize billing in full compliance
• Forwarding of hourly-rate payment claims and blended-payment claims to the authorized signatory
Personalized follow-up on corrections and account statements by your advisor.
Corrections & personalized follow-up – Account statements
We provide rigorous follow-up on corrections and adjustments to maintain compliant, complete and optimized medical billing. A specialist with expertise in your area of practice is assigned to you.
________________________________________
🔹 Analysis of denials
• Analysis of denials appearing on account statements
• Reconciliation of error reports
• Identification of causes and required corrective actions
________________________________________
🔹 Corrections and adjustments
• Correction of detected errors
• Adjustments compliant with RAMQ requirements
• Updating of claims as needed
________________________________________
🔹 Advocacy and follow-up
• Contesting illegitimate payment denials
• Follow-up on account statements
• Clear explanations of the corrections made
Intelligent module with automatic code suggestions
Optimization of your billing
The FACNET platform includes an intelligent system that analyzes the billing context to suggest appropriate codes and automatically optimize your claims.
________________________________________
🔹 Integrated contextual intelligence
• Analysis of entered data (patient, medical act, clinical context)
• Automatic suggestion of relevant codes
• Intelligent matching of medical acts, diagnoses and RAMQ registrations
• Consideration of the specific aspects related to your specialty
________________________________________
🔹 Proactive optimization
• Identification of potentially applicable medical acts
• Reduction in missed billing opportunities
• Continuous improvement based on your practice patterns
________________________________________
🔹 Expert validation – Agency Plan
In addition to the intelligent system, the Agency Plan includes a cross-check by a billing expert.
• Review of the codes suggested by the system
• Strategic adjustments based on your practice profile
• Thorough verification of RAMQ compliance
• Additional optimization of claims before transmission
Real-time visibility of RAMQ registrations and vulnerability codes affecting your billing
Simplified patient roster management
The patient roster management module allows you to view and validate, in real time, RAMQ registrations associated with your patients, including vulnerability codes that directly affect billing.
________________________________________
🔹 Synchronization with RAMQ
• Automatic updating of patient registrations
• Validation of the registration’s active status
• Synchronization of relevant information
________________________________________
🔹 Vulnerability management
• Identification of applicable vulnerability codes
• View of statuses affecting rates
• Better alignment between the patient profile and billed medical acts
________________________________________
🔹 Impact on billing
• Reduction of errors related to incorrect statuses
• Compliant billing based on the patient’s profile
________________________________________
🔹 Expert validation – Agency Plan
As part of the Agency Plan, FACNET ensures that billing properly matches the patient’s registration status based on your billing.
• Verification of consistency between RAMQ registration and billed medical acts
• Identification of potential discrepancies
• Follow-up with administrative staff when required
A medical billing expert assigned to your account to support you.
Dedicated specialized advisor
A medical billing expert dedicated to your practice for personalized support that evolves with your needs.
Included:
- Specialized advisor assigned to your account
- Initial training tailored to your situation
- Optimization advice based on changes in your situation
We analyze situations, make the required adjustments, and handle the necessary communications with RAMQ in collaboration with your team.
Proactive management of communications with RAMQ
We analyze complex situations, make the necessary adjustments, and handle communications with RAMQ in collaboration with your team.
- Follow-up on special requests
- Coordination of administrative procedures
- Proactive intervention when required
Our experts analyze RAMQ changes and clearly explain their impact on your billing.
Analysis and interpretation of RAMQ updates
Our experts analyze regulatory changes and clearly explain their impact on your billing.
- Interpretation of new agreements
- Strategic adjustments based on your profile
- Plain-language explanation of complex changes
Schedule personalized meetings with your advisor by phone, videoconference, or in person, depending on your situation.
Personalized strategic meetings
Meetings tailored to your situation to optimize your practice.
- By videoconference, phone, or in person
- Periodic review of your billing
- Strategic discussion about your billing and key career milestones
Follow up on your billing progress and access reports tailored to your needs.
Dashboard & custom reports
Follow up on your billing progress year after year.
Inclus :
- Custom reports
- Integrated reports
- Comparative follow-up by period
All the official documents you need to simplify your tax filing.
Tax documents
We provide all the documents you need for your income tax return.
Inclus :
- Tax documents
- Detailed annual summaries
Billed individually based on the number of claims processed.
Billed individually based on the number of claims processed.
Billed individually based on the number of claims processed.
Fast online or phone support, always included.
Technical support
Fast, accessible technical support to ensure the continuity of your operations.
Inclus :
- Online or phone assistance
- Support in the event of a technical issue
- Direct line to your billing advisor
- Support always included, regardless of the plan
Resources are available at all times to support your autonomy.
Training tailored to your practice and service plan to ensure effective onboarding to the platform.
Personalized training
Everything you need to be fully independent.
Inclus :
- Initial online training
- Personalized support based on the selected plan
- Checklists and guides integrated into the software
- Training videos available at all times
Financial management solution for groups and clinics
Choose the level of support you need — it’s simple!
Group Management
Easily configure revenue distribution rules based on the agreements specific to each physician in the group.
Management of agreements and rules by physician
Flexible configuration of distribution rules based on group agreements.
Included:
- Customizable rules module for each physician
- Distribution by percentage, fixed amount, or hybrid model
- Configuration based on the clinic’s internal agreements
- Setup guided by our experts based on your structure
Access a consolidated view of billing and revenue generated by all physicians in the group.
Group-wide visibility of billing
Access to a consolidated view of your group’s financial activity.
Included:
- Overall billing dashboard
- Visualization of revenue by physician
- Follow-up of medical act volumes and billed amounts
- Benchmarking analysis between group members
Track the financial performance of your clinic or medical group with clear indicators and reports.
Financial overview and revenue tracking
Track the financial performance of your clinic or medical group.
Included:
- Projected financial statement
- Ongoing financial follow-up
- Analysis of generated revenue
- Structured data for internal management
Control access to data and features based on user roles within the clinic.
Access rights management
Secure access control to information based on roles within the clinic.
Included:
- Management of user roles and permissions
- Differentiated access for physicians, managers, and administrative staff
- Protection and confidentiality of financial data
Structure and manage the financial agreements and terms specific to your practice group.
Practice plan management
Configuration and management of practice plans to accurately reflect the group’s financial agreements.
Included:
- Configuration of rules specific to your practice plan
- Adaptation based on the group or clinic structure
- Adjustments possible as internal agreements evolve
- Structured follow-up of applicable financial parameters
Distribute revenue according to the financial rules established by your group.
Distribution according to your pool rules
Revenue distribution according to the sharing rules defined in your financial pool.
Included:
- Distribution based on group agreements
- Application of established sharing rules
- Automated calculation of amounts to be distributed
- Transparency in revenue distribution
Plan and follow up on the budgets and expenses of your clinic or medical group.
Management of annual budgets and expenses
Structured follow-up of budgets and expenses to ensure clear, predictable financial management.
Included:
- Annual budget planning
- Follow-up on operating expenses
- Visualization of budget trends
- Support for the group’s financial management
Manage the collection of contributions and financial transfers between group members.
Collection of physicians’ contributions
Comprehensive management of physicians’ financial contributions and related transfers to ensure efficient administration of group funds.
Included:
- Calculation of contributions based on group rules
- Follow-up on amounts due and received
- Coordination of members’ payments
- Financial transfers between accounts (Pay Master)
- Distribution and adjustment of amounts when needed
Ensure complete, structured bookkeeping for your medical group.
Full bookkeeping
Comprehensive bookkeeping service for rigorous, compliant financial management.
Included:
- Recording of financial transactions
- Tracking of revenue and expenses
- Preparation of accounting information
- Structured data for financial management and accounting
Speak to an expert
Take control of your medical billing with FACNET: human expertise by your side, backed by high-performance technology.
Choose a time—we’ll take care of the rest.
No time works for you? Write to us—we’ll find a time together.
Speak to an expert
Take control of your medical billing with FACNET: human expertise by your side, backed by high-performance technology.
Choose a time—we’ll take care of the rest.
No time works for you? Write to us—we’ll find a time together.
Our answers to
your questions
Everything you need to know about FACNET’s technology and advisory services.
What sets FACNET apart?
FACNET supports more than 9,500 physicians across Quebec. We have been simplifying medical billing for over 40 years with an experienced team and tools designed to meet the needs of healthcare professionals. We stand out through our human approach and technological expertise, built for Quebec physicians at every stage of their career.
Do you offer a turnkey service?
Yes. Our Agency plan is the most comprehensive medical billing service on the market.
It includes everything you need:
- entry of your medical data
- seamless EMR integration
- error detection before submission to RAMQ
- account statement reconciliation
- follow-up on denials and payments
- personalized reports
advice to optimize your revenue
In short, you hand your billing over to us and we take care of everything: simple, complete, and efficient.
How can I better understand my billing?
Every physician should understand their remuneration. That is why we offer onboarding training, follow-up meetings, and tailored advice. To go even further, we provide resources such as podcasts and webinars.
Can I speak to an expert if I have questions?
Always! Whether you are a newly practicing physician or have years of experience, our billing specialists are available online or by phone at any time.
Furthermore, the Elite and Agency plans include direct access to the advisor assigned to your file, who responds to your questions promptly at no additional cost.
Is the platform easy to use?
Absolutely. Our medical billing software was designed in collaboration with physicians to be clear and intuitive. In just a few clicks, you can bill, track your revenue and payments, and access various reports. And of course, the security and confidentiality of your data are always guaranteed.
Can I change my plan as my practice evolves?
Yes. Our plans are flexible and adapt to your reality: you can switch from an independent plan to a fully supported plan — or the other way around — with ease.
Do you offer a plan for residents doing moonlighting or a fellowship?
Yes. We support physicians in training:
- 75% discount during your studies
- 6 free months at the start of your practice
At the end of your studies, we will credit the amount paid toward your FACNET subscription. It’s our way of investing in your future!
How does FACNET help me maximize my revenue?
Through our in-depth knowledge of how the RAMQ works and our intelligent systems, we identify errors and omissions so you are paid for everything you are entitled to.
Depending on the plan you choose, optimization ranges from basic for independent use, to intermediate, to maximum when you combine our platform with our expert support.
How is my data protected?
Data protection is an absolute priority. We uphold the highest standards in security, confidentiality, and RAMQ compliance. FACNET holds TGV and SOC 2 certifications. Data is retained for five years, in accordance with legal obligations and to ensure continuity of care. With us, your information is in good hands!
